Posted by CBRE Group, Inc. is an American commercial real estate services and investment firm. The abbreviation CBRE stands for Coldwell Banker Richard Ellis. It is the largest commercial real estate services company in the world
Estates Coordinator – Carnaby Street, London
Role Purpose: Provide professional support to the Senior Facilities Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.
Key Responsibilities
To monitor all activities relating to the site(s), reporting and taking action as appropriate.
To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
To conduct meter readings within all required buildings.
To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
To identify and escalate situations requiring urgent attention.
Route issues and requests to the correct resource, track progress and document resolutions
To liaise with tenants and deal with any operational queries they might have.
To work in conjunction with the SFM ensuring a PPM and repair programme is in place.
To manage work programmes on site in conjunction with the LFM, acting as the liaison point for all parties involved.
To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks
Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
Any other duties as directed by your Line Manager.
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