Posted by Overview
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Barclay Apprenticeship 2023, Barclay Graduate Programme, Barclays Careers Opportunities for Graduate Entry Level Fresher role, Barclays Jobs Openings, Barclays Jobs Vacancies, Barclays Hiring Fresher, Barclays Recruitment 2023
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees.
Barclays Apprenticeship and Entry Level role
Technology Developer Graduate Apprenticeship Programme 2024 (Glasgow)
You’ll get the opportunity to earn while you learn, gaining a degree with a top university at the same time as earning a full-time salary in a permanent job.
Our programme is open to anyone, no matter your background or your age. Soyou’ll be joining an Apprenticeship cohort who are from all different walks of life, whether that’s school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off.
Why build a career in Technology in our global business? Because this is where some of the industry’s biggest innovations were born – and you could create the next. Join us and work alongside industry experts who are behind major leaps in FinTech. You’ll be following our innovative learning programme which includes on-the-job training and valuable hands-on experience.
Our Technology Apprenticeship is the perfect option if you want a rewarding technology career that isn’t just focused on writing code. Even if you have no technology experience, your university studies will equip you with the foundations of programming, data analysis and technology and your role at Barclays will enable you to apply that to the real world. Whether you’re a Business Analyst focusing on analysing and presenting data to stakeholders, or you’re a Project Manager supporting developers to build and launch a new app. If you’re a problem solver by nature and communication skills come naturally to you, this programme is the perfect way to launch your career in tech.
Eligibility:
First, you’ll need the right qualifications. For the role you’ll need SQA Higher Entry Requirements, BBBB or above achieved by S6.
Must include Maths and ideally two Science subjects.
Technology roles are wide-ranging – so you don’t have to become a coder to thrive here. What you do need though is the will to learn and the commitment to see your programme through. And of course, you’ll need a keen interest in helping us create the future of our bank. Ready to think differently about what’s possible in the tech world? Bring your ideas here.
For more details to apply, Click here!
Process Advisor – Delhi, Noida, India
Job Description:
• To effectively and efficiently respond to customer calls/make outbound calls to customers, reply to their queries and resolve issues
• To ensure the quality of output and accuracy of information is maintained
• Handle customer requests with the support of clearly defined scripts and processes. Adhere to the Service Level Agreements specified by the client / process and ensure adherence to time schedules
• May have the authority to release and verify funds across a variety of systems used by the department.
• Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
• Responsible for the management of own daily workload, to ensure telephone enquiries / queries are dealt with in an efficient and knowledgeable manner to meet the demands of the business grades of service and ensuring that all unresolved cases / queries are allocated to the respective areas
• Responsible for identifying potential loss situations promptly escalating to the relevant areas to minimise the risk to the business and the customer
• Adhere to organizational wide information security policies and procedures. Assist Team Manager /Process Expert in administration of the section, including organising workflow, queue management and query resolution
Qualification:
• Minimum B2 12 English Language Fluency(CEF)
• Under-Graduate/Post-Graduate in any discipline
(Fresher’s applicable however preferably Graduate Fresher)
• Flexibility in hours of work and ability to work changing shifts patterns
Skills:
• Experience of working in a customer facing service environment