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Google LLC is an American multinational technology company that specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.
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Join a work-and-study program at Google — gain real-world experience and get paid in the process.
At Google, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Apprentices become part of our mission to build great products for every user, and their different experiences help ensure that our products are as diverse as our users.
Information Technology Apprenticeship, January 2025 Start
Please complete your application before August 16,
Participation in the apprenticeship program requires that you are located in the United States for the duration of the apprenticeship program.
The Google Information Technology (IT) apprenticeship is a Department of Labor Registered Apprenticeship Program and a structured learning and development opportunity. Apprentices will participate in on-the-job training, related technical instruction, and career development workshops to develop professional and durable skills. Upon completion, apprentices receive a nationally-recognized credential, certified by the United States Department of Labor.
As an Information Technology (IT) apprentice at Google, you will develop the skills you need to pursue an entry-level career in information technology (IT).
You’ll learn best practices for operating at scale and technical skills such as troubleshooting end user devices, automating repetitive tasks, fleet management, IT security policies and other industry related skills. You’ll work with a team of IT engineers to learn how to support and resolve end user IT needs. You’ll have experience with computer hardware, cloud computing, project management as well as training in troubleshooting Google’s corporate IT infrastructure.
Job Responsibilities:
Help support internal infrastructure escalating issues to appropriate teams as needed.
Help support internal employees on all of their IT needs across a variety of platforms, including ChromeOS, Mac, Linux, Windows, iOS, and Android.
Complete the learning and development materials and certifications to develop technical skills and knowledge.
Collaborate with IT engineers to learn IT troubleshooting best practices and processes through shadowing sessions.
Engage with projects that drive improvements to internal IT support workflows, such as infrastructure and self service knowledge base improvements.
Qualifications:
High school degree, GED equivalent, or practical experience.
Not currently enrolled in or completed a Bachelor’s, Master’s, or PhD degree program in an information technology (IT) related field (i.e., Information Systems, Information Technology, Applied Networking, System Administration).
Less than 1 year of relevant information technology (IT) experience.
Preferred qualifications:
Less than 1 year of experience in an IT or a related technical field (i.e., personal projects, coding languages, operating systems, building computers/apps, volunteering with STEM organizations, etc.).
Experience using Google Workspace or a similar suite of productivity tools.
Ability to navigate multiple ambiguous tasks and competing priorities while finding suitable solutions and seeking help/advice where appropriate.
Enthusiasm and passion for new technologies, demonstrated through personal projects and commitment to learning new skills.
Excellent communication and organizational skills, motivated, positive attitude, and excellent customer service capabilities.
Apprentices are paid hourly for their time split between on-the-job training and related technical instruction, and are required to dedicate 40 hours each week to the program.
Apprenticeships begin with an immersive virtual onboarding experience to build a foundational understanding of the profession. Apprentices will then join a Google team to train on-the-job, while continuing to engage in track-specific learnings and career workshops throughout the program.
As part of the program, apprentices receive holistic career readiness support, and towards the end of the program will have the time and space to prepare for their next endeavor.