Job hunting can play a major role in career growth, provided it is done with the right framework.
As someone who has been hiring for well over a decade, we have looked at a crazy amount of resumes and seen some pretty interesting things.
Allow us to offer you a bit of advice.
1. Details do matter.
I will not move forward if your formatting is off or major grammatical or spelling errors are peppered throughout your resume. I am not talking about a small mistake. I’ll let those pass. Simply put, this is you showing me what kind of work you will put in front of our customers. Get someone you trust to look over your resume. Use Grammarly. Upload the PDF version of your resume, not the word version, so the formatting doesn’t get wonky. These are all things that are within your control.
2. Be deliberate.
Do NOT spray and pray the internet with your resume. Hiring managers can tell when you are mass applying.
3. A cover letter is a place where you can add your narrative.
If you are moving industries, or your previous experience doesn’t show the hiring manager how you’d be qualified for their opportunity, include a cover letter and showcase your transferrable skills. Don’t miss that opportunity.
4. Your resume should showcase your ability to drive strategy, outcomes, and KPIs you’ve owned.
This is one of the first things I skim for. I want to understand what “type” of customer success you’ve done in the past. These are the things that help me fill in the blanks.
5. LinkedIn is important.
I almost always check out your LinkedIn. I love to see what you’ve published and what you’ve worked on. Side note, make sure your titles match what is on your resume. If your resume says you are a Director of X, your LinkedIn should as well. Yes, I look at those details.
Recruiters and hiring managers look at hundreds and hundreds of resumes for each open position (and some places, thousands). Some studies say that on average, recruiters and/or hiring managers spend 6-7 seconds looking at your resume, especially in roles that receive many applicants. You have to make sure you stand out and don’t get excluded for things that are within your control.