Posted by Overview
At Johnson & Johnson, the largest healthcare company in the world, Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology.
Calling all big thinkers and world-changers who want to drive their careers forward across more than 250 leading businesses in pharmaceutical, and medical technology. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.
Latest Careers Opportunities for Graduate Entry Level 2024
COMPLAINTS ANALYST I – Mexico
Job Description:
Under general supervision and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position: Activities related Complaint Handling:
Responsible for complaint management (Entry, Follow ups, Product Analysis, Closure, etc.).
Possess a thorough understanding of the complaint database.
Understands basic principles, theories, concepts, and techniques related to customer complaints.
Establish reports for the prompt review of new complaints, regulatory reporting decisions, and follow-up.
Develop, establish, prepare, and distribute dashboards and reports to assure complaints are processed in a timely manner.
Responsible for coding the event and ensuring that all the required information for a complaint file is obtained and properly documented to make a final regulatory reporting decision.
Evaluates all information from a clinical and technical perspective to ensure appropriate Analysis, Investigation, Root Cause, and Quality Engineering review is documented prior to.
Responsible for tracking, receiving, and shipping products as needed.
Qualification:
Completed BS, preferably in computer science, engineering, physical, biological, or natural sciences.
Preferably with 0 to 2 to years of quality, manufacturing, or regulatory experience in medical devices or other regulated industry.
Preferably American Society for Quality (ASQ) certification, Six Sigma experience, and/or knowledge of Process Excellence tools.
Critical thinking and investigation skills are required.
Ability to multitask, including ability to understand customer requirements, retrieve relevant information, and provide responses satisfactorily and with immediacy is required.
Employee must be able to effectively prioritize and manage multiple activities and responsibilities.
For more details to apply, Click here!
Customer Service Specialist – Master Data – Czech Republic
Job Description:
We are looking for a Customer Service Specialist whose main task would be to ensure great customer service experience in Medical Devices countries in the EMEA region.
Daily you will work as part of the Master Data team, supporting the following:
Support for requests to create/modify customer accounts via ERP system, JD Edwards
Management of product restrictions, Certificate deposits
Actions to improve the customer database
Ensure the proper integration of dematerialized invoices in the public, through the management and monitoring of CHORUS PRO (the portal in France for centralizing the submission of electronic invoices to the French public administration)
QUALIFICATIONS
English language on an independent speaker level to allow you to manage daily routine within an international company environment
Experience in the Customer Service or in a related area
University degree or equivalent preferred
Excel experience preferred
Systems experience: Case Management systems (Salesforce.com preferred), Enterprise systems (ERP systema – JD Edwards preferred)
Ability to summarize and analyse data
1-2 years business experience
Attention to detail and problem-solving skills, eagerness to deal with case resolution
Ability to work independently, but also as a part of a team
For more details to apply, Click here!
Inventory Analyst – Europe
Job Description:
Finalization, control & communication of final Inventory statements & reports (Finished Goods or Fixed Assets) on monthly basis including detailed data analyses with vital explanation, corrections & Journal Entry posting by using SAP & Excel
Support JnJ affiliates and local finance teams (EMEA) in finalization & control of various Inventory reserves (e.g. SLOB, Full absorption, Inventory revaluation, LCM) with P&L impact.
Ensure that all Inventory data are timely reported & shared, making sure that the books are accurate and sales recognition terms are met by Month End closing cut-off.
Help to implement large scale projects that impact inventory (D&A, system onboarding).
Review the processes and drive improvements together with standardization and stabilization of new tasks. Identify root causes of repeating issues and suggest & coordinate issue solution.
Reconciliation of stock, resolving and preventing discrepancies with identified partners (IT, Customer Service, Warehouse, Local finance)
Proactively and timely answer queries from all partners and act as source of knowledge for partners
QUALIFICATIONS
Finance & accounting background, minimum Bachelor’s degree
SAP knowledge, sophisticated analytics tools big plus (Alteryx, Power BI, etc.)
Strong MS Office skills, primarily Excel
Proactive, able to prioritize and handle time efficiently
Striving for self-development
Proficient level of oral and written English
For more details to apply, Click here!
Product Specialist (Hybrid) – Thailand
Job Responsibilities:
Creates a plan to achieve objectives through sales and servicing of customers in a prescribed territory.
Schedules appointments and makes preplanned sales presentations to customers
Identify new customers, increase new listing and maintain partnership with key opinion leaders and key prescribers
Initiates contact and schedules appointments with potential new customers.
Makes effective visits to customer locations to gather information on orders and market conditions.
Prepares sales reports, market intelligence data and documents as required.
Follows up with customers to resolve any issues and ensure satisfaction in timely manner
Provides input to sales forecast and closely monitor on sales performance
Collects and utilizes all necessary marketing information. Identifies potential impacts to business such as e-bidding and tender.
Participate in special project to improve company performance
Comply with the company’s policies and SOPs
QUALIFICATIONS
· Bachelor’s degree graduate in Pharmacy.
· 2-3 years of direct experience as Medical Representative, Sale Representative, Product Specialist in Pharmaceutical business especially in Immunology and have experience (Hybrid Area)
· Good command of Thai & English in speaking, reading and writing
· Presentation skill, computer literacy
For more details to apply, Click here!
R&D Data Science & Digital Health Intern – United States
Job Description:
Design and implement platform components that are well-defined, modularized, secure, reliable, reusable, diagnosable, and actively monitored.
Build required infrastructure for optimal extraction, transformation and loading of data from various data sources using AWS and database technologies.
Perform programming tasks to support in-house data tools, platforms, pipelines, and workflows.
Produce clean, efficient, and well-documented code based on specifications.
Be currently pursuing a degree in Computer Science, Bioinformatics, Engineering, or related degrees.
Possess a strong understanding of Statistics, Data Science, Computer Science, Software
Engineering, Computational Biology, Biomedical Informatics, or related field as demonstrated by current or prior coursework.
Possess strong written and verbal communication and presentation skills (technical and/or business).
Proficiency in Python or R programming language.
Can work individually (independently) as well as on a team.
Be highly organized, and able to manage multiple tasks.
Candidates must be available to work full-time during the internship.
Candidates must be legally authorized to work in the United States and does not require
sponsorship for employment visa status (e.g., H1-B status) now or in the future.
Preferred:
Proficiency with relational and NoSQL databases, and database schema/structure design.
Coursework or background in Biology, Chemistry, Biochemistry, Molecular Biology, Biomedical
Engineering, and other life sciences.
A working knowledge of web application design and programming.
Experience with relevant disease biology in cancer, immunology, neuroscience, cardiovascular, or infectious disease.