Posted by Emerson is a leading global technology, software and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.
If you are looking for an opportunity to grow, Emerson has an appealing role for you!
Are you eager to take your career to the next level while improving delivery performance to Emerson customers in Europe? If yes, we welcome your application for this role of Customer
Internship Customer Service – Europe
Job Description:
• Upon reception of Customers orders, identify the relevant products(basic technical skills required), clarify the prices from the system and the Customer Database and book the orders in the ERP system;
• Check the lead times provided by the Plants, potentially get a shorter lead time from the Plants if the lead time is identified as too long, and confirm the lead time on the order;
• Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide;
• Prioritize and implement scanning of all orders and relevant documentation;
• Contacts with production units and marketing, quality, application engineering, and logistics departments;
• Allocate to relevant Sales Offices all requests coming on the Company’s eCommerce internet site;
• Various administration tasks related to customer files.
Qualification:
• Experience in international sales or Customer Service, logistics, and/or transportation department would be a plus;
• Proficient in English.
• Good mastering of Ms. Office tools (Outlook, Word, Excel, PowerPoint).