Posted by At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passion, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.
Customer Success Manager (CSM): Apprenticeship Opportunity
Location: Issy Les Moulineaux, Hauts-de-Seine, France
Job Description:
The Customer Success Manager (CSM) delivers unique value by making customers passionate advocates of Microsoft by empowering them to realize the value of their investment in Microsoft products.
Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing.
Promotes adoption of technology by helping the customer optimize the utilization of our products, demonstrating features beyond core functionality, ensuring Best Practice adoption.
Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization.
Qualifications
Currently pursuing a degree in Computer Science, Information Technology, Engineering, or related field with at least one quarter/semester remaining to complete after internship.
Passion for technology and customer obsessed.
Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
Excellent verbal and written communication, analytical and presentation skills