Posted by Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all these services.
Customer Operations Support – French – Ireland
Job Description:
Perform a wide variety of application policy reviews
Take action on violating apps
Master policy knowledge to ensure high-quality app reviews
Review the apps in a given time in accordance with the policies set by the client
Maintain optimum utilization during a working shift
Perform high-quality reviews
Maintain the turnaround time on app reviews
Should be up to date on the policy changes
Be a team player
Provide reverse feedback on policies and apps
Take quality feedback and work on it
Ability to escalate when needed according to the process
Qualification:
Bachelor’s Degree in any field Preferred
Experience in a professional work environment (Recent graduates welcome)
Fluency in English and French
Should clear basic English language proficiency test
Computer savvy, Technologically capable – especially web browsers, and data entry skills
Able to run virus and spyware scans
Exposure to US culture
Ability to read and interpret text requests accurately