Posted by Amazon.com, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as “one of the most influential economic and cultural forces in the world”, and is one of the world’s most valuable brands
Customer KYC Support – Bengaluru
Job Description:
· Carry out customer KYC verification process as per defined SOP.
· Responsible for ensuring KYC checks and completing enhanced Due Diligence.
· Perform necessary checks and report potential fraud customers.
· Constantly review the process and identify areas of improvement to ensure 0% defect rate.
· Exhibit highest standards of customer service.
· Ensure accurate and timely processing & submission of KYC requests.
· Maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information
Qualification:
· Any graduation
· Knowledge of KYC process and related RBI regulations is a plus.
· Expertise in both giving and receiving constructive, actionable feedback that produces desired results.
· Fresher or graduate with 0-2 yrs. of experience of handling operations in a customer facing environment
· Applicant should have strong written and oral communication skills
· Strong analytical ability and attention to detail
· Demonstrate strong self-motivation, professional composure and attitude, and enthusiasm.
· Positive team player eager to support teammates to resolve customer concerns.