Posted by Overview
Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries.
Atos Careers Opportunities for Graduate Freshers, Entry Level, Mid Level, Experience Professionals in various domain such technology, Engineering, finance, customer services, Cyber, AI and many more domain
Eviden, part of the Atos Group, with an annual revenue of circa € 5 billion is a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries.
We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.
Careers Opportunities for Graduate Entry Level 2024
Talent Acquisition Trainee with French – Europe
Are you a student or a graduate, motivated to dive into the HR field and contribute to the success of our HR Global Shared Services Center in Sofia? Eviden is offering a paid 12-month internship with the possibility for a permanent position.
If you are looking for an international, dynamic, and agile environment, where you can uncover your potential daily, then this is the opportunity for you! We would be delighted to welcome you to our team, whose mission is to bring the best talents to Eviden!
Job Responsibilities
Support the publication of job vacancies
Support the sourcing efforts of the team via different channels (e.g. LinkedIn)
Support the team with pre-screening of profiles
Support the team with the data administration in the Applicant Tracking System
Support with the coordination of internal talent acquisition events
Qualification:
Students or fresh graduates enrolled in university programs, preferably related to HR, Business Administration, Psychology, Philology
A sound knowledge of social networks
Fluency in English
Fluency in French
Proactive attitude and mindset
For more details to apply, Click here!
Information Technology Trainee – EPIC – US
You have graduated or are about to graduate from college.
You are looking for experience and a place to build your career.
At Eagle Creek, we’ll jumpstart your career with the most relevant technologies in the U.S. We’ll assist you with relocation and give you paid training. After completing the training, you will be part of a team working on the most advanced projects in the industry. All this is happening at our market leading, U.S. facility located in Valley City, ND.
QUALIFICATIONS:
Bachelor Degree in MIS, Health Information Technology, CS, IS, IT, STEM or other technical fields
Ability to work in a collaborative, team environment
Self-motivated
Goal oriented
Problem Solving
TRAININGS:
EPIC Healthcare Software
Agile methodology
Integration tools
Web tools
Database tools
Quality Assurance
For more details to apply, Click here!
OPERATIONS ENGINEER (Fresh graduates are welcome to apply) – MY
Job Responsibilities
The activities and tasks to be undertaken by operations engineers (also known as operators) are to:
Monitor, execute and control processing on the required computing platforms and equipment so that IT services and output are delivered in accordance with the prescribed standards, procedures, security, and service level requirements.
Monitor, execute and control all online and batch processing in accordance to production schedules on the required computing platforms.
Gather and process all input files and transactions in accordance to the laid-down procedures.
• Execute and control the required computer reports, including electronically transmitted reports via systems
Update all tickets, registers, logs and checklists accurately after performing the necessary tasks and actions.
Take and receive all customer and support calls in a professional and courteous manner as well as providing relevant and authorized information/status/updates within the scope of EOC-KL.
Perform callouts and escalation as per the work instructions and/or when the situation requires it by communicating the appropriate information effectively to the relevant support and/or customer.
Log incident tickets and assign them to the correct support groups for alerts/messages as and when the procedures and situations require such actions, in a timely manner within the agreed response time.
Qualifications
• Diploma or Bachelor Degree in IT / Computer Science or equivalent
• Relevant foundation training/certification is an added advantage – example, ITIL Foundation
For more details to apply, Click here!
1st Line Support Analyst – UK
Job Description:
Provide resolution to customer issues within a timely manner and to demonstrate technical expertise and exceptionally good customer service
Interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities.
Follow procedures to ensure all calls/emails/chats are correctly and accurately logged in the Service Desk ticketing tool
Escalate unresolved issues to support leads, designated service group or client help desk.
Manage administration tasks within the team
Identify common and large scales issues and alert Incident Management & Team Leader to these
Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements
Assist with the coaching and development of new staff
Job Requirements:
Demonstrable skills in MS Office (Word, Excel, PowerPoint and Access)
Excellent communication, listening and interpersonal skills
Client Focus – Commit to building excellent, long-term relationships with customers, based on a full understanding of their needs and dedication to meeting expectations in a professional manner
Teamwork – Working together by involving others in goals and plans, sharing knowledge, taking a positive role in teambuilding and seeking opportunities for cross functional working and collaboration
Flexibility – Adopt a flexible approach. Revising plans and decisions in the light of new information and changing circumstances, dealing positively with organizational change.
To be able to build a quick rapport with customers on the phone and face to face and collect all required information in a timely manner.
Display the highest Quality standards and continually strive to deliver customer excellence.
Methodical and disciplined approach to work, with an ability to organise and prioritize work effectively and work under pressure unsupervised
For more details to apply, Click here!
Service Support Analyst – US
We’re looking for a Service Support Analyst that will accept inbound requests via phone, chat, email and ticket queues and record and process incidents and service requests according to process specifications.
What will you be doing:
• Accept inbound requests via phone, chat, email and ticket queues
• Record and process incidents and service requests according to process specifications
• Communicate with users to understand issues and provide known solutions
• Document and resolve incidents according to process specifications
• Forward incidents which cannot be resolved to downstream support groups according to process specifications
• Initiate escalations according to process specifications
• Work collaboratively supporting team via TEAMS
• Assist with training and supporting fellow agents
• Average expected time on task between 4 to 12 minutes
• Expected resolution rate between 70% – 90%
• Expected to take part in on-call rotation with other admins.
Job Responsibilities:
• Associates degree plus 1 year work experience in IT related field
• Alternatively: 2 years work experience in IT related field
• Experience in a Service Desk or Deskside environment preferred
• Experience in customer service ideally gained in a customer facing environment
• English proficiency in both verbal & written form
• Must be culturally sensitive; appreciate cultural differences Knowledge of computer technology:
• Windows Client
• Microsoft Outlook
• Microsoft Office (Word, Excel, PowerPoint)
• Diverse browser support experience (Internet Explorer, Chrome, & Firefox)
• PC hardware and mobile devices
• Corporate network and network printer support experience
• Fundamental knowledge of the Windows Active Directory and domain concept
• General knowledge of Microsoft Exchange
• Experience with command line scripting a plus