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Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US.
Personal Banker/Process Advisor (BA2)
Job Description:
Adhere to quality control discipline, procedures and checks at all times
Day to day query resolution, with upward escalation of more complex queries to the management team
Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc. in time and with complete information, in which effort is made to prevent or limit possible damage
Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
Thorough solution of queries & identify improvements to processes
Provide advice, guidance & training to new processing staff
Effective communication, including questioning skills
Ability to work independently or as part of a team
Achieving high standards and delivering results with accuracy and attention to det
MS Office Applications (preferably, Excel, word & PowerPoint)
Ability to comprehend given set of instructions by combining analysis and judgment and apply the same for day to day transaction processing
Risk awareness
Graduate in any discipline (Fresher are also eligible)
Experience of working in a customer facing service environment
Flexibility in hours of work and ability to work changing shifts patterns
To Apply,Click here!