Posted by Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world.
Analyst
Location: Chennai, Tamil Nadu
Job Description:
Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
Adhere to quality control discipline, procedures and checks at all times
Day to day query resolution, with upward escalation of more complex queries to the management team
Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage
Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
Qualification:
0-24 months of relevant experience
Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
Experience of working in BPO/KPO
Flexibility in hours of work and ability to work changing shifts patterns
Knowledge about Bereavement Servicing / Insolvency / Strikers off process would be an added advantage
Familiarity with procedures, policies, products and services of a financial organisation
Knowledge of related risk and audits
Ability to work within deadlines/customer demand