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Project Support Analyst – Service Delivery Center
Job Description:
• Responsible for the day-to-day management of projects, including milestones, resources, finances, leveraging designated project methodology and tools, and making certain of appropriate level of status communication
• Initiate the creation and development of project scope and schedule
• Assist in managing resources, communications and cost management of projects and programs
• Demonstrate the ability to effectively negotiate priorities across multiple groups and teams
• Communicate any project or resourcing roadblocks to leadership
• Help develop and maintain relationships with stakeholders beyond IT services, including, but not limited to, finance, communications and legal, to cover all potential downstream implications of projects
• Assist in identifying and implementing improvements and resolutions for all projects
• Meet project expectations defined by pillar leads and project stakeholders
• Identify, communicate and address project risks, assumptions and constraints
Qualification:
• A bachelor’s degree in Liberal Arts, Criminal Justice, English, Finance, General Business, History, International Studies, Prelaw or MIS with a business focus
• One to three years of experience in project delivery and complex program management
• Knowledge of integration plans, integration reports and test procedures
• Experience scheduling and delivering implementations that include multiple components with tight interdependencies between those components
• Demonstrated project and program management skills in a cross-functional coordination role
• Broad knowledge of the IT function and how IT enables business through effective and strategic planning, governance and management disciplines