At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Business Analyst Intern – Summer 2021
As a Business Analyst intern, you will apply your strategic and analytical skills to major company challenges. This role will enable you to build your business management skills by developing and deploying strategies that ultimately impact the bottom line. You will act as a business consultant to drive recommendations and implement solutions. You will do this by collaborating with colleagues across product, tech, sales, operations, design, data science, engineering, and finance in an environment that values your unique insights, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. Through our best-in-class analytical practices, you’ll help us quickly identify, build, and test our way to success.
Use modeling and analytics to understand how business decisions impact our bottom line. This may include identifying the right products for the right customers, assessing risks, determining fraud policies, or optimizing our lending practices. You will also work with governance teams to change or approve new credit policies.
Develop marketing strategies to bring solutions and products to life. This work could encompass optimizing marketing spend, identifying customer segments, or monitoring the success of ad campaigns.
Seek to understand a user’s underlying needs by analyzing product functions and processes built around those needs. You would identify areas for improvement or growth and make data-driven decisions to improve our products. Your customers can be both internal and external to Capital One.
Support internal business planning and forecasting by using various data mining and data aggregation tools to identify inefficiencies in existing operations.
Develop hypotheses and set up your own problem frameworks to test for the best solutions. You will also scope the operational feasibility, lead implementation efforts, and monitor the success of your solutions.
Learn how to leverage new tools and technologies. For example, using machine learning to determine how we lend to customers.
Help create new solutions rooted in empathy and research that assist all customers as they work to better manage their finances.
Bachelor’s degree or higher obtained between December 2021 and August 2022