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Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.
Cognizant is hiring Arts & Science graduates @ Chennai location
Walkin Interview on
27th July 2019 (Saturday) | 9AM to 11.30AM
Venue:
Cognizant Technology Solutions,
TCO Campus, SDB3, Ground Floor,
Left wing, OMR, OkkiamThoraipakkam, Chennai
POC: Vimal K
ELIGIBILITY:
Minimum of 10+2+3 years education pattern with supporting documents is mandatory (2016/17/18 passouts only)
Candidates with standing arrears are not eligible
Excellent verbal & written communications skill.
Flexible to work on Night shifts
Basic knowledge in MS-Office
Experience: 0 to 11 months
Education: Any Arts & Science graduates (2016/17/18 passouts only)
JOB DESCRIPTION
Attend to the queries from employees on areas that are processed by the shared services functions
Managing & Recording the queries in form of cases or tickets for tracking purposes
Provide clarity to the queries and resolve issues associated as per the defined company policy and procedures
Escalate issues that needs subject matter expert interference to the respective functional teams within shared services
Maintains history of records and related problem documentation
Maintains composure in critical situations Understands organizational functions
Provide feedback to the lead on common issues/concerns observed on a real-time basis
Identifies, evaluates, and prioritizes employee issues and complaints related to the Shared services functions
Analyzes and evaluates issue reports and makes recommendations to employee experience Ensures service level agreements are met or exceeded
Please note:
Candidates who have backlogs and results awaiting are not eligible to apply.
Candidates those who are pursuing their UG & PG Degree cannot be processed
PAN, Aadhar card, Voter ID, Provisional & Consolidated Marksheets are Mandatory
Refer your Friends
Documents to carry:
2 Copies updated CV
2 Passport Size photo
Original Government ID proof(Aadhar / PAN / Voter ID card)
Contact Company:Cognizant Technology Solutions India Ltd