Posted by Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction.
Inside Sales Account Manager 1
Job Description:
Learns the full range of Dell technology, products, and services and is able to identify how these products and services align to customer needs. Explains technical, industry, and market facts to position Dell Technologies as a competitive solution. This role receives regular coaching/mentoring from more senior representatives and leader.
Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers
Functions as the overall account manager including leading transactional sales, partnering with outside sales and/or the channel (as applicable) and both strategy and execution
May focus on new account development and/or expanding existing accounts
Demonstrates good judgment in analyzing information to make routine decisions
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process and understands the administrative and operational requirements of the job
Essential Requirements
Basic knowledge of the full range of company and 3rd party technology, products, and services and is able to identify how these products and services align to customer needs
General industry and competitor knowledge with good customer relationship skills Coordinates resources and activities as needed to achieve deadlines and results
Finds ways to improve efficiency, quality and service of ongoing work
May provide direction/coaching to less experienced team members
Graduate with typically 2+ years of relevant technical sales background preferred