Posted by At Deloitte, Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our GLAS professionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.
Associate Analyst – Global Learning Administration Services-Learning Admin
Job Description:
Provide day-to-day support on Deloitte Learning Platform administration, specializing as an admin role in the SABA cloud (LMS), should work as part of an extended team for internal clients.
Provide expertise services on Catalog management, session & roster management along with advance administration and reporting to the clients
Efficiently answer queries in the areas of content, learning organization and contacts, where to find learning information?
Supports learning initiatives and solutions, conducts ad-hoc research, meets timelines and ensures quality on deliverables.
Redirect inquiries about systems and functionality to appropriate resources within a tracking system.
Participate in Testing of new features in LMS as and when required
Requires awareness and understanding of knowledge related to one or more of the following areas:
learning systems, data analysis and reporting,
E-learning and classroom creations and support,
Qualifications
Graduation
Fresher/ Up to one year of corporate experience
Must have good verbal and written communication skills
Should have knowledge of email etiquette
Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering
Should have experience of handling cases/tickets
Should have ability to team with others
Should have ability to interact well with internal clients and understand their requirements
Should be able to prioritize time and tasks
Should have basic knowledge of creating MS PowerPoint presentations