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At HCL Technologies, we promise many varied opportunities for you to learn, along with the potential to do innovative, interesting work, and to fast track your career. You will have access to the Global clients and team from some of the most experienced leaders in the tech industry who will enable you to get on the fast track to a rewarding tech career.
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HCL Technologies offers the leadership, flexibility, and people-friendly work culture to enrich the life of an employee and of those around them – to find greater stability, purpose, and growth both personally and professional
Entry Level Careers Opportunity at HCL Technologies
Associate Pricing & Legal – USA
Trainee for Sales operations Please input Job Description in Additional requirements free text box
Qualification: MBA(PGDM)
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Analyst- DWP – USA
Job Description:
To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases
To achieve KPI targets, follow defined processes and adhere to ITIL delivery and quality standards ,regulatory requirements and company policies.
To attend customer callorchatsormails and resolve tickets within agreed SLA of ticket volume and time.
To maintain high login Efficiency (Availability) for customers, document identified risks, issues, mitigation plans and support in execution of BCPorDR plans
To work on value adding activities such Knowledge base update and self development
Qualification: BCA
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Presales – Team Member – USA
Qualification: MBA
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ANALYST – India
To prepare reports, analyse various data cuts and support roll outs as per the identified requirements.
Contributes to special assignments to increase the maturity of the CoE, e.g. budgeting tool design
To analyze and prepare the data cuts as per review requirements
To contribute research and data gathering as and when, e.g. opening an operations in new geos
To put together data and slides from different sources for the whole function review with senior management
To understand the requirements of the customer from the process and application (HCL employees, managers, HR).
To update information and run validation to keep it current, e.g. PMS
Qualification: B.Com
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ANALYST – India
Network Data To provide support for on call escalations and doing root cause analysis of given issue
To independently resolve tickets within agreed SLA of ticket volume and time
To adhere to quality standards, regulatory requirements and company policies
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Qualification: B-Tech
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Software Engineer – USA
Technical Skills-Mobile Technologies-Android Application Development
Qualification: B-Tech
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Associate to Business Analyst – USA
To act as a liaison between the business and technical teams, analyze and document functional requirements to the assigned project team as per defined business requirements of the client.
To maintain the functional specification document and ensure for completeness and storage.
To participate and facilitate the walkthrough to brief the Functional Specification mapping to Business Requirements.
To prepare and or or aid the preparation of test cases in line with functional requirements
To understand the business requirements and map it to functional specifications.
Qualification: BA
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Developer – Junior – 1
To develop and deliver codes for the work assigned in accordance with time, quality and cost standards.
To maintain the existing project by resolving or troubleshooting or debugging issues occurring in the existing project or application.
To understand client requirements and accordingly develop code to create required features.
Documentation of work.
To develop and deliver codes for the projector work assigned by following established standards of quality and delivery SLA
Qualification: B Tech, B.E