Posted by Overview
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Desktop Support – Technology Operations – US
Job Description:
As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you’ll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You’ll play a key role in the care and support of customers, including proactive incident monitoring. In addition to valuable on-the-job experience, you’ll receive coaching, mentorship, and a host of other development opportunities to advance your career at the firm and beyond.
Qualification:
BS/BA degree or equivalent experience
Advanced knowledge in infrastructure projects, operations systems, and data analytics
Proficiency in one or more of the following: Microsoft Office, VPN, Virtual Machines, Remote Connectivity products, Security
Understanding of technology offerings and businesses supported
Ability to identify problems, troubleshoot, and deliver strategic solutions to clients
Genuine interest in continuous feedback, learning, and growth opportunities
Effective collaboration and communication to achieve common goals and maintain a company standard of excellence
Good knowledge of Windows/MAC OS with the ability to carry out root cause analysis
Strong analytical and problem resolution skills