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Business Solution Analyst – Global Employer Services Technology Center (GESTC) – Analyst
Location: Bangalore/Chennai/Gurugram/Hyderabad/Kolkata/Mumbai/Pune
Job Description:
This is an entry level position, and you will be responsible for working with Tier 1 support personnel to resolve client issues in a timely manner and provide Tier-2 support to resolve technical issues related to our application(s). Our applications are used by Deloitte’s Global Employer Services member firms and clients so the successful candidate should have strong client service and communication skills as well as the ability to deliver projects on time in a dynamic team environment. The candidate will receive training on existing as well as next generation tools.
Job Responsibilities
Manual testing using Deloitte applications and excel
Day to day support in maintaining current applications
Research on various platforms
Education/Background:
UG: B Tech
PG: N/A
Desired Must have:
Strong organizational skills and the ability to keep multiple projects moving forward simultaneously
Excellent communication skills
Strong analytical/problem solving skills
The ability to apply practical experience to future work
Good to have
Basic understanding of SQL and Jscript
Proficiency with Microsoft Office suite, most notably Outlook and Excel