Posted by HCL Technologies is an Indian multinational information technology services and consulting company headquartered in Noida. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL entered into the software services business.
HCL is Hiring Graduate Freshers For Support Engineer
Support Engineer
Location: Portugal
Job Description:
To resolve the tickets raised as per the defined standards of time, cost and quality for increased customer satisfaction.
To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc.
To interface with customers for ticket clarification or resolution
To troubleshoot and resolve tickets raised by the clients.
To update self on latest technologies and related areas
Qualification : B Tech, B.E, Bachelor of Science, B-Tech
Exp : 0-2.5 Years