Posted by IBM International Business Machines Corporation is an American multinational technology corporation headquartered in Armonk, New York, with operations in over 171 countries.
Service Associate – Onboarding – Bangalore
Job Description :
As Service Associate -Onboarding, you are responsible to ensure seamless onboarding experience for new joiners.
You will be the first point of contact for new employee and hiring manager from offer accept through onboarding
Coordinating requests and delivery of all provisioning items by new hire’s start date
Facilitate onboarding sessions
Welcoming new employees, facilitating paperwork completion and processing, accountability in understanding current IBM business/structure/strategy/ news,
Ensure employee data collected at the onboarding stage reaches HR system(s) in a timely manner
Comply with local government requirements in a timely manner
Qualification:
Graduate / Post Graduate in any stream
Excellent communication skills in English both oral & written
1-2 years in HR Onboarding process for any International IT / ITES Company
Strong knowledge of MS Excel & Word
Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans
Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business
Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements
Excellent Customer Service skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues
High degree of numeracy skills with meticulous attention to details
Team work – the ability to work well within the team is key to this role