Posted by Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
Infosys Hiring for Graduate Freshers, Entry Level, Mid Level and Experience professionals in various domains such as Technology, Engineering, Digital, Finance, Supply chain, Logistics, Management, Operation, Customer services, HR, Legal, Cyber, AI, Robotics and many more domains
Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys Careers Opportunities for Entry Level Role
Process Associate – US
Process Associate / Medicaid Enrollment Specialist
In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Job Responsibilities:
Performs processes to resolve the following eligibility exceptions within the required State/Regulatory timeframes:
enrollment file errors, ID card generation errors, PCP assignments and 834 enrollment files to vendor/third party administrators.
Process COB eligibility through proper application to ensure accurate information is represented in company enrollment system
Assists with the support of the newborn enrollment functions, to include call center, claims, and encounter requests for verification and updates, PCP assignment activity, enrollment record error reports, enrollment/disenrollment activity and Mass Member Moves.
As needed is available to support special projects
Assist to maintain integrity of eligibility tasks.
External phone call with other health insurances to determine primary payer.
Prioritizes daily, weekly and monthly job tasks to support regulatory requirements and service level agreements.
Displays imitative to complete assigned tasks timely and accurately and balances workload to assist peers and Supervisor.
Provides knowledgeable response to internal and external inquiries regarding eligibility, ID cards, selection of primary, care provider, and state enrollment transactions.
Reconciles eligibility with State Agencies using varied methods. Tracks and documents all transactions with State Agencies.
Location for this position is Phoenix, AZ.
Qualifications:
High School Diploma or GED Equivalent
0-6 months of experience in the job description
Preferred
Excellent interpersonal and communication skills to deal effectively with all necessary levels within and outside the organization.
Demonstrates analytical and innovative excellence for current state and future state challenges at both the strategic and tactical level.
Strong organizational skills and superior attention to detail. Strong decision maker.
Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda.
Ability to gather and research data (i.e., statutes, regulations, articles).
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
For more details to apply, Click here!
Desktop Support Engineer
Job description:
Infosys is seeking Desktop Support Engineer with experience in troubleshooting hardware and software issues on laptops, desktops, workstations etc. and maintain optimum performance.
Qualifications:
Candidate must be located within commuting distance of Omaha, NE or be willing to relocate to these areas. This position may require travel in the US.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 1 year of Information Technology experience
At least 2 years of Strong end user desk side experience.
Experience in administering desktop applications, tech refresh, OS (Operating System – Windows 10/11) deployments and configurations, meeting support and meeting SLAs.
Experience in hardware troubleshooting skills – replace parts in laptops/desktops.
Exposure to ITIL (Information Technology Infrastructure Library) Based processes will be advantageous.
All applicants authorized to work in the United States are encouraged to apply.
Preferred Qualifications:
Excellent communication skills.
Good knowledge of MS Office suite.
Exposure to End User Computing support model.
Ability to quickly grasp user’s technical aspects.
Relationship building with the customer and stakeholders.
Experience and desire to work in a Global delivery environment.
For more details to apply, Click here!
Financial Business Analyst
Infosys is seeking a Financial Business Analyst. The role will need an Associate Consultant with financial domain experience. This position’s primary responsibility will be to help clients with strategy definition, value realization, implementation, and operations. The role holder will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options and makes recommendations. You will create detailed design, controls and process artifacts and implement the process deployment. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Qualifications:
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
At least 2 years of experience with Information Technology.
Experience as a Business Analyst.
For more details to apply, Click here!
Customer Service Representative – US
In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you’ll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals.
Location for this position is ATL, GA.
Qualifications:
High School Diploma or GED Equivalent.
At least 1 years of experience in the job description below.
Work in Office.
Preferred
Intermediate level of experience with Microsoft Outlook, Excel, and Word.
Proven track record and experience working in a fast-paced team environment with ability to meet high productivity levels and tight deadlines for service delivery.
Excellent service orientation and work ethic
Must be committed to protecting client and producer confidential information.
Must be able to work independently with minimal direction.
Excellent interpersonal skills, internal and client facing.
Strong analytical, organization and communication skills (written and verbal).