Posted by J.P. Morgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Global Emerging Markets Access – Client Operations Associate I
Job Description:
Looking for highly motivated individual to serve as a market entry subject matter expert and perform advanced/complex customer onboarding by consulting with business and customers about meeting deliverables through the application, recommendation, and selection of one or more courses of action. Guiding clients through market entry requirements with focus on complex/emerging markets by proactively managing market renewals, remediation, restructure/reorganization, name change and transition process. Utilize your diverse perspective and knowledge of tools (i.e. Tableau, Alteryx) to help us innovate better solutions for our clients and the team.
Skills required:
· Spanish speaking
· MS Office skills required
· Experience with digital tools such as Alteryx, Tableau and Xceptor
· Relationship Management/Client Service experience preferred
· Oral and written communication – ability to effectively interface clearly and concisely with clients and internal business partners
· Organizational, analytical and problem resolution skills
· Organizational, analytical and problem resolution skills
Knowledge required is intermediate:
· LOB processes and procedures
· LOB knowledge
· Product knowledge
· Industry knowledge
· Global market knowledge