Posted by JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
Global Emerging Markets Access- Client Operations Associate l
Job Description:
· Project management of global account openings and associated documentation in line with internal and external SLAs
· Management and co-ordination of complex client requests including fund restructures, launches and transitions
· Management of business driven programs to support regulatory, product and business change
· Strong oversight over regulatory requirements to ensure compliance
Key Responsibilities include:
· Manage the end to end market account opening process for clients in complex emerging market countries, providing guidance to clients on market entry and documentation requirements
· Review and analyze market documents with clients and work with local sub-custodians for submission to finalize local market account opening in accordance with market SLA, adhering to established market specific account opening procedures and market entry standard operating procedures
· Actively track market account openings and other name change/merger activity against the market SLA’s, ensuring full compliance to department standards for managing and monitoring all client requests
· Drive automation and digital tools strategy by identifying efficiencies and implementing solutions
· Come up with innovative and creative ways to solve complex, real-world business challenges
Skills required:
· MS Office skills required
· Experience with digital tools such as Alteryx, Tableau and Xceptor
· Relationship Management/Client Service experience preferred
· Oral and written communication – ability to effectively interface clearly and concisely with clients and internal business partners
· Organizational, analytical and problem resolution skills
Knowledge required is intermediate:
· LOB processes and procedures
· LOB knowledge
· Product knowledge
· Industry knowledge
· Global market knowledge