Overview
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
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Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information,
Early Career Opportunities at Amdocs
Technical & Business Operations Analyst – India
Job Description:
The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.
Recent graduates and/or equivalent education.
Must have minimum 1.5 to 2 years of technical support experience
Excellent communication skills especially in servicing international customers, and Fluency in English. (Written & Verbal)
Good knowledge of ITIL fundamentals.
Must have experience in providing telephonic support to End users for IT Service Desk support
Hands-On experience working with remote support tools like Bomgar, Windows Remote Desktop (RDP), etc.
Good knowledge of functioning & troubleshooting of Microsoft Windows 10 and MAC Operating System
Good knowledge of functioning & troubleshooting of Microsoft Office 365 Products (Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Microsoft Teams, To Do, etc.)
Good knowledge of functioning & troubleshooting of Microsoft Messaging & Collaboration Services such as Exchange, Mailbox on Cloud, Mailbox on Prem, ActiveSync, Email on Mobile, Skype, Meetings & Calendars.
Good knowledge of functioning & troubleshooting of Microsoft Directory Services using Active Directory (Creating and managing user accounts, Different types of user profiles
For more details to apply, Click here!
Graduate Software Engineer (Java) Vubiquity – Europe
VUBIQUITY, part of the Amdocs Media division, connects content owners and video distributors to deliver media to viewers on any screen. Working with 600+ leading film studios, television networks, independent producers and digital first networks, VUBIQUITY brings premium content to over 1,000 global video distributors. VUBIQUITY has teams in Los Angeles, Toronto, Cyprus and London. The Software Developer (Java Backend) participates in all stages of development of several applications within the enterprise
Java knowledge
Knowledge of microservices based architecture
Knowledge of Spring Boot Framework, MVC / IoC / JPA
JPA-compliant persistence frameworks (e.g., EclipseLink, Hibenate)
API design and implementation (when and how to use REST, MoM etc.)
Unit & integration testing frameworks and best practices (e.g., JUnit, Mockito etc.)
Bachelor’s degree in Science/IT/Computing or equivalent
Experience building valuable customer relationships
Why you will love this job:
You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
You will have the opportunity to work in a multinational environment for the global market leader in its field.
You will be challenged with design and develop new software applications
You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth
You will have the opportunity to work with the industry most advanced technologies
A chance to be curious & innovative