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Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Inside Sales Representative
Walk-In Interview on
9th May & 10th May 2019 | 2:00 pm to 5:00 pm
Venue:
Dell International Services, Vipul Tech Square,
Sector – 43, Near Sector 42-43 rapid metro station, Gurgaon – 122002
Job Description:
Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
Answer inbound emails and phone calls from internal and external customers
Work closely with outside sales representatives and distributors to acquire new opportunities
Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and new customers.
Understand the need of the customer & provide the suitable solution in terms of services/warranties.
Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Understands the administrative and operational requirements of the job.
Demonstrates good judgment in analyzing information to make routine decisions.
Follow up with occasional outbound calls.
1 to 3 years of relevant work experience required.
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Good Knowledge of PC Hardware/Software for desktop & portable systems
Any relevant Certification/Qualification.
High school diploma or equivalent, or a bachelors degree or equivalent
Good understanding of computer technology
Results-oriented team player
Strong communication, presentation and problem-solving skills
Note – Please carry a resume & valid Govt. ID proof
Contact Company: Dell International Services India Private Limited