Posted by Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.
Full Time Opportunities for Students and Recent Graduates in LATAM: Support Engineer (2021 Start Dates)
Support engineer
Job Description:
As a Support engineer, you will be on the front lines of our customer support efforts. You’ll analyze technical software problems and develop solutions for a broad range of customers, including small development shops, independent software vendors, and Fortune 500 companies.
Responsibilities
Using your technical expertise, analytical problem-solving skills, and passion for customers, you’ll take on critical situations in technically challenging circumstances. Your willingness to travel on short notice is essential.
Role-specific qualifications
Experience working in a large data center, IT/operations department or helpdesk is preferred
Excellent communication skills and superior customer-service skills desired.
Professional certifications (SharePoint, Windows, MCITP, etc.) are desired.
One or two years of experience with VB, C/C++/C# and/or XML development skills preferred.
Strong analysis, problem-solving and decision-making skills.
Qualifications
A bachelor’s or master’s degree in computer science, computer engineering, IT, electrical engineering, management information systems, or related fields (within 12 months of graduation).
Less than 5 years of professional work experience.