Overview
Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. In 2020, Oracle was the third-largest software company in the world by revenue and market capitalization.
Oracle Careers Opportunities for Graduate Entry Level Fresher role, Oracle Jobs Openings for Graduate, Oracle Jobs Vacancies for Entry Level role, Oracle Recruitment 2024, Oracle Internship 2024, Oracle Graduate Program 2024
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before.
Early Careers Opportunities for Graduate Freshers
Technical Analyst Support-Graduate Program – Europe
Job Description:
Actively develop a depth of product knowledge in the designated Oracle SaaS Cloud space
Develop awareness of all relevant competitive products on the market
Learn the skills of understanding the needs and pains of the customer in order to link them to a set of products/solutions provided by Oracle
Learn how to deliver high-quality standard Oracle presentations and demonstrations
Provide World-Class technical support to Oracle customers
Work directly with Product Management, Engineering & Information Development and help influence product supportability & usability
Qualification:
Bachelor’s degree or equivalent Professional Qualification in Information Technology or a related field
Fluent level of English both spoken and written
Passion for information technologies and following the latest trends in the IT industry – e.g. big data, IoT, AI, cloud
Involvement and participation on IT or complex academic projects will be considered a plus
Any knowledge on SQL, Web Services or object oriented programming will be considered a plus
Willingness to learn new things
What you will need:
Ability to effectively communicate, both written and verbally
A high level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation.
A good mix of structured analysis, problem identification, solving and persuasion skills
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Software Engineer in Mobile team – Fresh Graduate – Czech Republic
Job Description:
We are looking for developers who want to make a dramatic impact by building future generations of our cloud-based SaaS offerings.
Take part in development of various products across mobile clients for NetSuite cloud-based business management platform.
Writing unit tests and UI automation tests to cover existing and new features.
Job Requirements:
Positive attitude to learning new skills
Mobile enthusiast
Familiar with modern mobile development processes and languages
Ability to cooperate in team
Swift for iOS and/or
Java/Kotlin for Android and/or
Java for backend API
We’ll highly appreciate if you are familiar with
Tracking and planning tools like Jira
GIT
CI/CD (we use TeamCity)
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Technical Support Engineer 1 – India
Job Description:
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and tackle for our Electronic Support Services.
A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and sophisticated issues.
You will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and beneficial Resellers (VARs) for resolution of problems related to the installation, recommended maintenance, and use of Oracle products.
Your primary task will be to provide level one support to customers who contact the Oracle Solution Center and maintain high level of customer happiness while meeting guidelines (mostly through electronic means).
Qualification:
Work involves some problem solving with assistance and mentorship in understanding and applying company policies and procedures.
A technical degree or equivalent experience is helpful i.e.,BSc Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA.
At least 4 years total combined completed higher education and/or related work experience including Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, Software Engineering or related field, or equivalent meaningful work experience.
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Customer Service Analyst 1-Support – United States
Job Responsibilities:
This position may provide you an opportunity to be “proactively responsible” for support for our top revenue and strategic customers.
Associates degree; Bachelor’s degree preferred
3+ years software support / call center experience
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Experience with a support service desk tool preferred, but not required
Report and track customer calls and issues using a support service desk tool
Responding promptly to customer inquiries.
High level comfort of answering phones and emails
Ability to operate in a fast-paced environment
Strong writing and communication skills
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Respond to questions, calls and requests from clients, and work with customers to fully understand, troubleshoot, and resolve their needs
Keeping records of customer interactions, transactions, comments, and complaints.
Highly committed, flexible, productive and team-oriented
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.