Oracle has the world’s largest suite of enterprise class cloud applications (SaaS), platform technologies (PaaS) and Infrastructure Services (IaaS) delivering world-class functionality from state of the art data centers distributed all over the world.
Customer Support Services Intern – Saudi Arabia
Responsible for timely renewals for medium-sized customers in assigned territory.
Educate customers on business practices and any associated contractual implications.
Ensure customer awareness and understanding of applicable elements of the Support portfolio.
Meet productivity expectations on outbound calls for renewals.
Manage exceptions for customers with issues that may delay or inhibit renewals.
Identify and transfer leads to sales reps for top-tier opportunities.
Accurately forecast business targets and opportunities in territory.
Bachelor’s degree, preferably in the Business area (Marketing, Public Relations, Business Administration, Management Information Systems)
Fresh or recent graduate.
Fluent level of English.
Excellent communication skills,both written and verbally.
A high level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation.
Negotiation and persuasion skills.
Positive attitude and a sales oriented mindset.
Shadowing and supporting National Account Managers to increase knowledge and experience in Customer Sales Support Services.
Drive the renewal of Oracle’s premier support services contracts to existing customers.
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