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Oracle recruit for Engineer | Freshers | 0 – 2 yrs | Ireland | Europe

Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the financial services industry. Oracle is the world’s largest enterprise software vendor with 286,000 global customers and USD 22.4 billion in revenue. Oracle’s customers include ten of the top ten global banks, ten of the top ten insurance companies, ten of the top ten securities firms,

Payments Technical Support Engineer

You will be working as a technical consultant for Payments Production Support team in Oracle Prime Sourcing consulting group

Details of Activities:

1. Work on a mission critical 24x7x365 Payments production support environment providing support
2. Work on trouble shooting issues, finding root cause and resolving incidents
3. Work on the underlying issues causing the incidents & contribute to problem resolution
4. Contribute to a controlled change management processes
5. Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
6. Coordinate with offshore team for various incidents, problems and changes.
7. Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
8. Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
9. Timely submission of timesheets for oracle/customers.

Desired Skills & Experience

Primary Skills
For experienced candidate
 Basic Knowledge and skills in Java, Oracle SQL, PL/SQL
 Awareness of ITIL Processes
 IT skills including Microsoft Office, Excel
 Problem Solving skills
 Good communication skills in English
For Freshers
 Basic Knowledge and skills in Java, Oracle SQL, PL/SQL
 IT skills including Microsoft Office, Excel
 Problem Solving skills
 Good communication skills in English

Secondary Skills
 Nice to have exposure to Banking Domain with experience in SEPA Payments (Credit Transfers or Direct Debits)
 Exposure to any Payment Engine any of large European banks will be preferred.

Experience
 Fresher or 1 to 2 years total experience
 Experience in providing technical support of payment systems

Educational and Other Qualifications
 Should be an Irish/ EEA national
 Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
 Fluency in English is a must.

Work Environment
 Should be willing to work anywhere in Europe.
 Should be willing to provide on call support & deployments on weekends
 Ability to work in a high pressure, fast moving, multi cultural and challenging environment
 Team player

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