Posted by Tata Consultancy Services (TCS) is an Indian multinational information technology services and consulting company, headquartered in Mumbai, Maharashtra, India. As of February 2021 TCS is largest company in the IT sector in the world by Market capitalisation of $169.2 billion.
Associate – Healthcare RCM
Job Description :
1) Effectively analyze an account and execute collection activities via phone calls and emails
2) Resolve any issues and descripencies in the claim by contacting various parties and resubmit the claims (Dispute Resolution)
3) Contact CLIENT’s Agents to obtain or correct diagnosis or procedure information
3)Develop and review with CLIENT Contract Executive, for approval, a schedule with the timing of letter submission and placement of phone calls prior to the Effective Date.
4) Send Dunning letters and emails to the customer. If the payment is not received, follow up on the calls to secure payments
5) make phone calls on Dialer campaings
4)Ensure timely follow up to collect the past due balance and highlighting and account related issues to leader in timely manner ,where ever necessary, basis the analysis