Posted by Overview
Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai, Maharashtra. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.
TCS Careers Opportunities Entry Level Fresher role, TCS Off Campus Recruitment 2024, Tata Consultancy Services TCS Recruitment 2024, TCS Jobs Openings 2024, TCS Careers for Graduate Fresher, TCS Entry Level Fresher 2024
Careers Opportunities for Graduate Freshers, Entry Level
Experience: 0 – 6 Years
Location: United States (Multiple Locations)
Partner Service Desk Associate / LCR
Experience: 0 – 6 years
Job Description:
The Partner Service Desk Associate manages media content through specific workflow-based Operations along with monitoring & reconciling QA Content.
Candidates interested in applying should possess excellent written and verbal communication skills, be comfortable taking ownership of tasks and have experience tracking and reporting issues.
Escalate and communicate issues on time and handle escalated issues and work closely with cross-functional teams and vendors/providers to resolve network/video issues
Work on all reconciling and monitoring workflows within the specific turn around time and with excellent quality
· Investigate and provide resolution for cases/tickets concerning assets
Offer solutions and/or fixes for issues
· Involved in testing of new tools and dashboards
· Active awareness of multiple simultaneous case tickets with meticulous attention to detail
· Ability to provide insights, RCA’s(root cause analysis) and suggestions based on observations from the end customers and their experience
· Collect data from various sources and organize in defined templates and tools for further reporting
· Create/update standard operating procedure documents
· Manage multi device monitoring set up
Requirements (must have)
· High School Graduate (Associates Degree preferred)
· 2+ years of professional experience (education will be considered in lieu of experience)
For more details to apply, Click here!
Logistics Coordinator
Experience: 0 – 4 years
Job Description:
Inbound Appointment Management – responsible for keeping track of all the inbound appointments in the 10k and 5k lanes.
Communicate with carriers on the status of truck ETA’s.
As issues arise, coordinate between the carrier and the Team to determine if the freight will be accepted or if it will need to be rescheduled.
If a carrier has appointment holds in place already, coordinate the cancellation of the hold and schedule appointments for other carriers.
This also will include generating load reports for distribution to warehouse management.
Manage Inbound flow of trucks being called over from the bayside staging area to the unloading area at the warehouse.
Deal with uncooperative drivers and work with inbound team to identify trends and re-educate repeat offenders.
Manage the warehouse pager system including troubleshooting and coordinate daily operations between logistics, warehouse, and security.
Coordinate with the carriers and the quality, logistics, receiving, and planning teams to track shipments flagged with a known quality issue and help ensure the shipments are isolated and confined upon delivery to the plant.
Alert the teams upon arrival. Respond to status request with updates from Suppliers, Carriers, Buyers, etc.
Cross Training so that each team member can act as the Back-up when another team member is absent.
Daily report to show delivered loads from the previous day, total number of loads coming in daily, and how many critical loads are delivered.
This is an onsite position. Only local candidates will be considered.
For more details to apply, Click here!
Customer Service Representative
Experience: 0 – 1 years
Job Description:
As a Customer Service Representative; the associate must handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management.
This position requires good communication skills; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to details.
Responsibilities:
A. Receive requests from 3rd party/customers entities through calls and provide responses with the required documents to the requestor via call.
B. Make outbound calls (if required) to confirm changes, if needed
C. Submit changes on existing policies in system
D. Set up a reminder and follow up with customer on timely manner
Qualifications:
A. High School Diploma or GED equivalent
B. 0 – 6 months of customer service experience
For more details to apply, Click here!
Inbound Customer Service Rep
Experience: 0 – 2 years
Job Description:
As a Customer Service Representative; the associate has to handle inbound calls from the customer or do an outbound call within guidelines/goals established by the client and management.
This position requires good communication skills; the ability to effectively handle information requests, compliments and complaints with a positive attitude and attention to details.
Job Responsibilities:
a) Receive requests from 3rd party/customers entities through calls and provide responses with the required documents to the requestor via call.
b) Make outbound calls (if required) to confirm changes, if needed
c) Submit changes on existing policies in system
d) Set up a reminder and follow up with customer on timely manner
Qualifications:
a) High School Diploma or GED equivalent,
b) 0 – 6 months of customer service experience
For more details to apply, Click here!
Mortgage Operations Specialist
Experience : 0 – 2 years of
Job Description:
Mortgage back-office operations is a project which deals with various sub-processes within the Mortgage Originations domain, carried out for our customers.
This position will be responsible for various duties relating to the pre-closing and monitoring of loans prior to closing.
The Pre-close review specialist will always exhibit a high level of professionalism and confidentiality, communicate with processors and closers prior to closing of loans.
Must have knowledge of state and federal guidelines to ensure all files are complaint.