Posted by Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the “Big Four” accounting organizations and the largest professional services network in the world by revenue and number of professionals with headquarters in London, United Kingdom.
Associate Analyst/ Analyst- Administrative Specialist
Job Description:
· Produce quality work in a fast-paced environment, meeting deadlines as well as customer expectations for quality and accuracy; effectively re-negotiate deadlines when necessary
· Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed
· Document project activities clearly and concisely to provide comprehensive project history in workflow management system
· Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers
· Compose and edit memos, letters, emails and other correspondence; format and edit documents such as financial statements, presentations, proposals and other client deliverables according to Deloitte brand standards
· Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services
· Conduct research as requested using Internet and intranet resources
· Coordinate work with other national and local teams virtually and in person
· Provide time and expense support (DTE)
· Process request for payment (RFP) and related activities using Payables Tool and interacting with Finance as required
· Provide advanced support using DPS, including invoicing, reports, opening/closing/reinstating projects and performing research
· Create and serve as administrator for eRooms and SharePoint sites
· Make business travel arrangements
· Provide Outlook support (email, calendar)
· Some design background preferred (MS Word and PPT)
· Perform additional tasks as required
The team
Administrative Business Center (ABC) is a national services organization for all services related to administrative functions. We have a dedicated team of Coordinators, Document Specialists, Proofreaders, and Administrative Assistants with a total headcount of 150+. We operate out of Hyderabad, Atlanta, and Los Angeles offices. Our services include Word processing, proofreading, copy editing, administrative support, and print to all Deloitte professionals 24×5. Support to global member firms is provided by specialists from US India office. Each of us works together to exceed our customers’ expectations by providing timely and high-quality solutions for all requested projects.
Qualifications
· Bachelor’s degree in commerce or any other stream
· 0-2 years of administrative experience in a large corporate environment
· Superior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlines
· Advanced knowledge and experience using Microsoft Office required; experience using tracking systems and database management a plus
· Task oriented and highly organized with the ability to prioritize effectively while working on multiple tasks
· Excellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levels
· Detail oriented with excellent follow-through skills
· Excellent writing and grammar skills; proofreading skills a plus
· Excellent communication skills
· Positive, professional attitude and presence
· Project management experience a plus
· Ability to work in a virtual teaming environment
· Flexibility to work overtime as required on both weeknights and weekends
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