Posted by At Amazon, we value our customer above all and we are looking for the best Customer Service Associates to take care of a variety of clients. By applying to this position, you are going to be considered for one of the following organizations: Customer Service Associate or Shipping and Delivering Associate.
Work From Home 100% Virtual – Customer Service Associate (Permanent Positions)
Job description:
– It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
– The ideal work from home Amazonian is internet savvy and has technical aptitude when it comes to online tools and research.
– The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
– Being able to work an assigned schedule that falls within our operating hours is required and expected. Typically, shifts include one or both weekend days and schedules may change throughout the duration of your employment. There may be at times overtime, based on business needs.
Technical skills:
Ability to use a desktop computer.
Knowledge of Microsoft Windows, Microsoft Outlook.
Excellent writing skills.
Understanding the use of the Internet, as well as the Amazon.com website and competitor websites.
Minimum qualification is High School Diploma (fifth grade Bachelor’s degree).
Spoken and Written Spanish/English Language Proficiency.
Have (or be able to obtain) High Speed Internet (10 MGB download / 2MBG upload or better).
Should be comfortable with a multi-tasking, high-energy environment.
Technical (Computers & Internet): MS Office applications specifically Excel, familiarity with web browsers, and demonstrated capability to work with tailored in-house applications.
Understand and accept schedule changes due to Daylight Savings