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Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Walk-In Interview on
3rd July to 5th July | 1:00 PM to 3:00 PM, Monday to Friday.
Venue :
Dell Technologies, Plot # 42, Hitec City Layout,
opposite to Deloitte, Madhapur, Hyderabad – 500081
Contact: Salma Sultana
US Inside Sales Representative
Job Description:
Sells Dells products and services (via telephone, web or e-mail) to specified customer/partner segments in alignment with outside sales and is responsible for ensuring a positive customer experience.
Apart from building a business with existing customers, the scope of the role will also include developing relationships with new clients. You will:
Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
Answer inbound emails and phone calls from internal and external customers
Work closely with outside sales representatives and distributors to acquire new opportunities
Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and new customers.
Understand the need of the customer & provide the suitable solution in terms of services/warranties.
Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Understands the administrative and operational requirements of the job.
Demonstrates good judgment in analyzing information to make routine decisions.
Should be willing to work in shifts in a 24/7 work environment
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Good understanding of computer technology
Results-oriented team player
Strong communication and problem-solving skills
Both side transport facility available.
Any stream graduates are eligible to apply with 0- 5 years of work experience.
Any Undergraduate i,e.10+2 ,10+3 having 12 months international calling experience or 24 months domestic calling experience may apply (Mandatory)
Important Note : Please carry an updated CV, a valid Govt. ID proof & passport size photographs.
Contact Company: Dell International Services India Private Limited