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Systems Engineer 3 – Ecomm (Vudu)
Manages small agile teams or workstreams for systems engineering solutions by analyzes requirements based on project or business needs; partners with cross-functional teams to determine system requirements for systems application development; evaluates existing options and determines solutions that support business or project requirements; develops and implements project timelines; builds systems engineering solutions; and works with the project team to integrate systems engineering solutions with overall project designs. Troubleshoots issues related to systems engineering solutions by serves as software operational support and provides subject matter expertise; researches and reviews reported issues; develops and implements solutions based on expertise or escalates to appropriate teams when needed; identifies trends in issues and determines the root cause; collaborates with cross-functional teams to drive solutions; updates stakeholders on issue resolution. Manages daily operations support for existing systems engineering solutions by performs complex maintenance and monitors the health and performance of systems engineering solutions; develops and delivers operational features and operations management systems and processes to accommodate growth and traffic on eCommerce websites; designs systems testing processes and environments; evaluates logs in order to proactively detect and document issues; performs daily requirements in order to ensure reliable and continued service; documents engineering processes and designs; and mentors and trains team members on applicable topics and processes. Site Reliability Engineers are hybrid systems and software engineers who are responsible and take ownership for reliability, scalability, automation, and other issues related to uptime and availability of VUDU service. Our goal is to build, scale and guard the systems that delights the customers.
• Running a 24/7 high-quality video streaming service in a fast paced startup-like environment.
• Designing, writing and building of tools to improve the reliability, security, availability and scalability.
• Having a mindset to prevent re-occurrence of problems by identifying and fixing root causes.
• Participation in capacity planning, performance analysis and systems tuning.
• Developing a deep understanding of the various services and applications that come together to deliver VUDU service.
• Participation in influence, design and creation of new architectures, standards and methods.
Minimum Qualifications: Bachelor of Science and 2 years’ OR Master of Science and 1 year’s systems engineering experience OR 4 years’ systems engineering experience