Posted by Wipro Limited is an Indian multinational corporation that provides information technology, consulting and business process services. The Fortune India 500 ranks it the 29th largest Indian company by total revenue. It is also ranked the 9th largest employer in India with over 221,000 employees
Quality Assurance Associate with Spanish – Romania
Job Description
Carry out the detailed assessment of contacts/conversation that are resolved.
Assess if the business and compliance requirements are followed as per the SOP/guidelines.
Identify the gap and share/update constructive feedback.
Execution on daily deliverables and detailed instructions provided on new assignments.
Decisions made are to keep in mind, not to impact on the team / self-efficiency.
Individual contributor as a part of a team, with a focused scope of work.
Provide clear and crisp understanding of errors made.
Qualifications:
Freshers or 6 months experience in any Quality Review process
Advanced level of English and Spanish
Good working knowledge of computer
MS-Office (Google sheets will be an added Advantage)
Attention to details and a results driven approach is a must
Ability to work well under pressure
Client oriented, flexible, patient
Excellent written communication skills
Good organizational skills