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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
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Wipro is a multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wipro Walk-In Interview on 26th July 2024
Drive Interview for HR Operations at WIPRO. ( FRESHERS & EXPERIENCED)
Walk-Interview on July 26th 2024
Time: 11:30 am – 1:00 pm
Venue:
Building 2, Candor Techspace,
IT/ITES, SEZ, Tikri, Sector 48, Gurgaon – 122001
Experience:- 0-36 Months
Associate (Process: US HR operations)
Job Description:
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
Identify and learn appropriate
Summary product details to facilitate better client interaction and troubleshooting.
Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
Follow standard processes and procedures to resolve all client procedures to resolve all client queries.
Resolve client queries as per the SLA’s defined in the contract.
Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience:– Any/Basic MS Excel
Category:- Back office/Data handling or data management
Working Conditions:– Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.
Service Agreement:-
Applicable for 1 year (Mandatory)
Qualification:
Any graduate – BA/ B.Com/ B.Sc (non-technical), MA, M.Com, part time MBA, PGDM.
Work Location:- Gurugram
Document to Carry:
Mandate to carry hardcopy of resume,
Your original ID Card (Aadhaar and PAN) and final (Double) vaccination certificate.