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We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information
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A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Wirpo Remote Hiring Graduate 2024
SRE BizOps Engineer – USA
Job Description:
3 to 7 yrs with: Front End Application Support, DevOps & Cloud Technologies
ITSM & Monitoring Tools (Splunk & Dynatrace)
Intermediate English
• Incident Resolution – Review and resolve the Incidents arising from Operation Command Center Alerts
• Alerts from Enterprise Monitoring Operations (EM Operations).
• OMNIBUS and Splunk Alerts
• Change Implementation – Deploying the application related artifacts to the production environments in the slotted approved release window
• Reporting the issues with the deployments and coordinating with the Development Teams to fix any deployment issues
• Work Orders – Resolve Work orders in form of Business/functional queries, adhoc testing, verification and validation etc, from Regional product team and customer support teams.
• Traffic Routing – perform traffic routing in support of infrastructure maintenance
• Perform Root Cause Analysis in detail for High severity Incidents – and take action on fixing the underlying cause of the high severity issues. Take necessary preventive actions also.
• Supporting the UAT testing by the Product team and Regional customer support team.
• Configuring application/artifacts and supporting the new customer onboarding to the platform
• Testing the newly on boarded customer’s file processing and reports delivery
• Raise new change tickets and arrange for approvals, including CAB approvals
• Review and approve change tickets.
• Creating Confluence pages for newly analyzed Work Orders / new type of Incidents with resolution steps
• Work with customers on ad-hoc queries
• Work with Development / Testing team for defect analysis (with Production simulated data)
• Build automation scripts that reduce the number of Incidents and/or improves processes followed
• Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occur.
• Participate / Initiate in War Room calls that impacts application availability or has a customer impact
• Willing to work on shifts (Morning & Afternoon shifts) & Weekend support
Submit your updated resume in English
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Consultant – SAP S4 HANA FICO – India
Must have: Speaking Japaneese or Mandarin
Consultant – SAP S4 HANA FICO
Primary Skills Highlighted:
Functional knowledge in SAP FICO
Configuration and implementation of SAP FICO
Experience with SAP S4/Hana, including FIORI Tiles, Launch Pad, Transactional apps, Personas
Knowledge of financial processes in a retail setting
Strong experience in integration with other modules (PTP/OTC)
Experience with General Ledger, Tax setup, Financial Closing, Accounts Receivable/Accounts
Payable, and Asset Accounting
Strong IT and communication skills
JOB RESPONSIBILITIES:
80% – Design, build / configure and test
10% – Business Relationship Management: Partner with key Executive and Director level leaders.
10% – Incident and Request escalation.
EDUCATION:
Bachelor’s Degree in Accounting or Finance; or equivalent experience.
Advanced degree preferred, like an MBA in Finance / Chartered accountant/Cost accountant/CFA etc.
OTHER SKILLS:
Ability to work in a fast-paced, hands-on environment. Embraces and adapts quickly to changes
Ability to quickly learn organizational structure, business strategies, and processes
Strong analytical skills. Empowered to make decisions on functional, process, or operational changes including when information is incomplete but sufficient. Must be a team player, must be able to work with colleagues globally in a diverse environment, with good upward and downward management skills.
Strong IT skills – general computing and office software skills.
Strong oral and written communication skills.