Posted by Overview
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Cognizant Career Opportunities for Graduate Freshers, Entry Level role in various domain such as Technology, engineering, digital, Finance, Healthcare’s, Customer services, Operation, Business and many more
At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
Entry Level Work From Home Careers Opportunities 2024
IoT Intern
Job Requirements
Basic programming experience using Java/Python/C/C++/C#
Familiarity with Object-Oriented Programming
Exposure to IoT / cloud platforms (Azure, Google, AWS, etc.)
Exposure to relational databases such as SQL and MySQL
Ability to work on IoT specific applications in Level 3 production support solving medium to complex technical issues.
Ability to work on IoT products using new emerging technologies to test IoT solutions for functionality, scale, and performance
Ability to partner with business collaborators to understand their IoT needs, develop use cases and diagrams, generate processes, and develop overall solution requirements including application definition, integration, security, and system configurations
Ability to work in the onsite-offshore model
Familiarity with data structures and operating system concepts
Good understanding of design patterns and mathematical concepts
Ability to develop algorithms
Familiarity with software development process
Qualifications
Enrolled in a Bachelor’s degree program, pursuing a degree in Engineering, Computer Science, or equivalent
Strong analytical and problem-solving skills
Self-motivated with the passion and appetite to learn innovative technologies
For more details to apply, Click here!
Customer Service Representative
We are seeking a dedicated Senior Process Executive – CHD with 1 to 3 years of experience in customer service. The ideal candidate will be responsible for providing exceptional customer support ensuring customer satisfaction and contributing to the overall success of our operations. This role requires proficiency in Spanish and English and the ability to work night shifts from our office.
Job Responsibilities
Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
Ensure customer satisfaction by maintaining a high level of professionalism and empathy in all interactions.
Utilize technical skills to troubleshoot and resolve customer issues efficiently.
Collaborate with team members to improve processes and enhance the customer experience.
Maintain accurate records of customer interactions and transactions.
Follow company policies and procedures to ensure compliance and consistency.
Monitor and report on customer feedback to identify areas for improvement.
Assist in the development and implementation of customer service strategies.
Participate in training sessions to stay updated on product knowledge and customer service best practices.
Handle escalated customer issues and provide appropriate solutions.
Work closely with other departments to ensure a seamless customer experience.
Contribute to the achievement of team and company goals by meeting performance targets.
Adapt to changing customer needs and business requirements.
For more details to apply, Click here!
Customer Service Rep, CREDENTIALING (Remote)
Job Responsibilities:
• Coordinating and gathering all necessary information for the successful set-up of new clients, groups and providers by professionally acquiring information from the provider or office staff.
• Compiling and maintaining current and accurate data for all providers in the TriZetto credentialing database, including data entry for all new clients into credentialing software.
• Support the completion of provider initial and re-credentialing applications, provider change forms and letters and successfully following up with Third Party insurance carriers as needed.
• Maintaining copies of current state licenses, DEA certificates, malpractice factsheets, while tracking said requirement’s validity.
• Acting as first point of contact for TriZetto Credentialing clients; frequent email and phone communication.
• Assisting in the auditing of health plan directories as well as CAQH to ensure practice/provider demographics remain accurate and current.
• Leading client conference calls and presenting material effectively to clients.
• Interfacing regularly with internal Departments and Credentialing Clients regarding credentialing related inquiries and operations issues.
• Maintaining confidentiality with regards to any disciplinary actions or malpractice suits.
• Providing first-level reporting out of credentialing software.
• Assisting the Credentialing Team with additional administrative tasks, as assigned.
Qualifications:
• High School Diploma or GED required; Associate’s Degree / strongly preferred.
• No experience in credentialing, provider enrollment, or related field desired, but not required
• Experience with PECOs, NCQA Standards, CMS regulations related to credentialing and conducting web-based research is desired, but not required.
• CPCS or CPMSM Certification is a plus.
• Proficient use of Microsoft Office applications (Excel, in particular), internet resources and Adobe Acrobat.
• Complying with HIPAA policies, Company Policies and federal/state laws
For more details to apply, Click here!
Customer Service Representative
Cognizant is always looking for top talent WITH OR WHITOUT experience. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Thank you for your interest in Cognizant career opportunities.
Provide exceptional support for our applications and associated services
Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc…
Meet and exceed service level goals.
Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.
Preferred experience:
Advanced English Level
High School Diploma
Expert understanding of desktop operating systems including Microsoft Windows 2000.
General understanding of internet technologies
Self-motivated, highly collaborative, creative, goal-oriented and team-centric
Superior oral and written communication skills
Ability to maintain composure in critical situations and communicate clearly with both internal and external customers
Attention to detail, excellent organizational skills, superior time management skills
Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment
For more details to apply, Click here!
Onsite Customer Service Representative
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative
Provide exceptional support for our applications and associated services
Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc…
Meet and exceed service level goals.
Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.
Preferred experience:
Advanced English Level
High School Diploma
Expert understanding of desktop operating systems including Microsoft Windows 2000.
General understanding of internet technologies
Self-motivated, highly collaborative, creative, goal-oriented and team-centric
Superior oral and written communication skills
Ability to maintain composure in critical situations and communicate clearly with both internal and external customers
Attention to detail, excellent organizational skills, superior time management skills
Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment
For more details to apply, Click here!
Customer Service Representative
We are seeking a dedicated Senior Process Executive – CHD with 1 to 3 years of experience in customer service. The ideal candidate will be responsible for providing exceptional customer support ensuring customer satisfaction and contributing to the overall success of our operations. This role requires proficiency in Spanish and English and the ability to work night shifts from our office.
Job Responsibilities
Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
Ensure customer satisfaction by maintaining a high level of professionalism and empathy in all interactions.
Utilize technical skills to troubleshoot and resolve customer issues efficiently.
Collaborate with team members to improve processes and enhance the customer experience
Qualifications
Possess strong technical skills in customer service.
Have experience in customer experience offerings and store operations is a plus.
Demonstrate excellent communication skills in Spanish and English.
Exhibit strong problem-solving abilities and attention to detail.
Show proficiency in using customer service software and tools.
Display a high level of professionalism and empathy.
Be able to work night shifts from the office.
Have the ability to work effectively in a team environment.
Show a commitment to continuous learning and improvement.
Demonstrate the ability to handle stressful situations calmly and effectively.
Possess strong organizational and time management skills.
Have a proactive approach to identifying and addressing customer needs.
Exhibit a positive attitude and a willingness to go the extra mile for customers.