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Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song – all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Accenture Walk-In Interview 2024, Accenture Walk-In Drive 2024, Accenture Walk-In Recruitment for Graduates 2024, Accenture Careers Opportunities for Graduate Entry Level Fresher in various domain such as technology, Business, Operations, Customer services, Engineering, Digital, Cyber , AI, Legal, HR, Supply Chain Management and many more domain
Are you ready to take your career to the next level? At Accenture, you’ll be working alongside innovative colleagues on exciting projects that drive collaboration from strategy through to implementation. You’ll have access to the latest technologies and work directly with clients to help them achieve their goals.
Accenture Walk-In Interview on 10th Sept 2024
Accenture Walk-in Drive for Customer Support Role in Mumbai.
Customer Service Associate
Qualifications: Any Graduation
Experience:1 to 3 years
Walk-In Interview on 10th Sept 2024
Time: Registration starts at 11:00 AM – 5:00 PM
Venue:
MDC2B ground floor-Plant 3, Godrej & Boyce Complex,
Lal Bahadur Shastri Road, Pirojshanagar,
Vikhroli West, Mumbai, Maharashtra, India, 400079
Contact person: Azlifa mulla
Documents Required: Updated resume, PAN Card.
Job Description:
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
You will also be responsible for closing the fault and complaints within SLA s.
Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.
They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
•Adaptable and flexible
•Ability to perform under pressure
•Written and verbal communication
•Ability to work well in a team
•Agility for quick learning