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Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
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Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys Walk-in Interview on 23rd Dec 2024
Walk-in For Recruitment Admin Skill at Bangalore on 23rd Dec 2024
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-200484
Walk-In Interview on 23rd Dec 2024
Time: 9:30 AM till 12 PM
Venue:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki, 1st Phase.
J P Nagar, Bengaluru, Karnataka 560078.
Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available
Documents and things to Carry::
Carry a print out your updated resume;
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Candidates to carry mobile charger and ear/headphones to the hiring venue for in-person assessments and evaluations
Job Description:
• Prioritize multiple functions, tasks and manage time efficiently in a fast paced, changing work environment
• Support recruitment activities and offer process
• Participate in related programs and process improvement projects as needed
• Achieve high levels of internal customer satisfaction
• Effectively balance employee advocacy with strong focus on business needs
• Monitoring teams performance against the agreed SLAs
• Escalation Management
• Candidate management to ensure a positive experience`
Must Have
• Graduate in any stream
• Strong written and verbal communication skills
• Experience in HR Operations (preferably Recruitment Admin)
• Results and deadline driven
• Proven expertise in customer relationship management; strong consultative skills
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc)
• Experience of in Team handling
• Computer proficiency (MS Office Word, Excel and Outlook)
Good to have
• Excellent customer management negotiation skills
Work Location: Bangalore
Qualification: Graduates & Post graduation
Designation: Team Lead
Shifts: US Shift
Experience: 4 Yr to 6 Yrs
For more details to Walk-In, Click here!
Walk-in For Customer Relations Skill at Bangalore on 23rd Dec 2024
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-200484
Walk-in For Customer Relations Skill at Bangalore on 23rd December 24
Walk-In Interview on 23rd Dec 2024
Time: 9:30 AM till 12 PM
Venue:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki,
1st Phase. J P Nagar, Bengaluru, Karnataka 560078.
Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available
Job Description:
Managing the end-to-end life cycle of the customer complaint process
Supporting the internal phone lines to help our colleagues and customers with complaints and bump ups
Finding customer-focused solutions that balance needs of the customers with those of the Bank
Supporting and challenging colleagues to make sure that all complaints get resolved in a timely and professional manner
Identifying areas for improvement in the Bank, on the back of complaints you deal with
Making sure that all follow-up actions that we organise as a result of a complaint are completed
Providing timely updates on complaints to customers and internal stakeholders while also ensuring
you are providing AMAZEING service via telephone, email or letter
Recording clear notes on the Bank’s system to allow other colleagues to follow up on the complaint process
Any other duties as required that reasonably fall within the role.
Location: Bangalore
Qualification: Graduates & Post graduation
Designation: Process Specialist
Experience: 2 Yr to 4 Yrs
For more details to Walk-In, Click here!
Walk-in For LnD Skill at Bangalore on 23rd Dec 2024
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-200484
Walk-In Interview on 23rd Dec 2024
Time: 9:30 AM till 12 PM
Venue:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki, 1st Phase.
J P Nagar, Bengaluru, Karnataka 560078.
Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available
Job Description:
Team Lead
• Creating Instructional Design documents and Storyboards as required
• SME communication and content gathering
• Ensure the developer meets the delivery requirements as per the storyboard
• Manage course development projects and estimate the development requirement for a course
• Manage scope of work
• Ensure quality expectations are met
• Use the right tools to execute the tasks
• Feedback / Fault Reports are compiled and rectified accordingly
• Communication & Reporting on status and progress
• Learning Analytics – Reporting and Dashboard
• SLA management
• Setting up Quality and audit guidelines
• Monitoring teams performance against the agreed SLAs
• Escalation Management
Qualification-
• Graduate in any stream (business or technical discipline preferred)
• Creating Instructional Design documents and Storyboards
• SME communication and content gathering
• Managing training administration support activities
Location: Bangalore
Qualification: Graduates & Post graduation
Experience: 4 Yr to 6 Yrs
For more details to Walk-In, Click here!
Walk-in For Resource Planning Skill at Bangalore on 23rd Dec 2024
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-200484
Walk-In Interview 23rd Dec 2024
Time: 9:30 AM till 12 PM
Venue:
Infosys BPM Limited.,
#785, Ground Floor Axis Sai Jyoti,
15th Cross 100 Feet Road, Sarakki, 1st Phase.
J P Nagar, Bengaluru, Karnataka 560078.
Landmark: Near Sindhoor Convention Centre (NOTE: No Candidate parking facility will be available
Job Description:
Process Specialist Resource planning
Strong working knowledge of being in forecasting/workforce management/real time analyst for a large (preferably UK) contact center
– Analyzing project demands, resource availability and constraints to develop effective resource allocation plans
– Collaborating with project managers, department heads and stakeholders from within client organization to understand resource requirements and project timelines
– Developing and implementing resource planning strategies to align resource allocation with project demands and organizational goals
– Optimizing resource utilization by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation
– Maintaining accurate resource records and documentation, including resource schedules, utilization reports and allocation decisions
– Monitoring resource utilization trends and making proactive adjustments to ensure optimal resource allocation
Location: Bangalore
Qualification: Graduates & Post graduation
Designation: Process Specialist
Experience: 2Yr to 4Yrs