Posted by Mphasis Limited is an Indian multinational information technology services and consulting company based in Bangalore. The company provides infrastructure technology and applications outsourcing services, as well as architecture guidance, application development and integration, and application management services.
Mphasis Walk-In Interview 2025, Mphasis Careers Opportunities for Graduate Fresher, Entry Level, Mid Level to Experience Professionals in various domain such as technology, Engineering, Finance, Operation, Legal, HR, Customer services and many more
Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Mphasis Walk-In Interview on 15th April 2025
We have a walk in drive scheduled on 15th April, 2025 (Tuesday) in Bangalore Location for Customer Support Officer (International Voice Process) role.
IMMEDIATE JOINERS ONLY
Job Description:
Handle Inbound and Outbound calls
Coordinating with Operations and other support functions for any help related on calls
Follow the guidelines set out for calls handling
All the KPI/KRAs assigned to be met
Having strong English verbal language skills that enable the Associate to conduct, understand and handle free-flowing and difficult conversations on Calls, whilst comprehending and responding to the needs of each customer.
Ability to actively listen and question with purpose and in clear, concise, and understandable
English to enable the Associate to understand the issues that the Customers need resolving.
Ability to provide clear explanations so that the Customer understands the information the
Associate wishes to convey.
Flexible to work in rotational and night shift.
100% WORK FROM OFFICE
Years of experience needed 6 to 12 months in International Customer Service and Collections
Walk-In Interview on 15th April, 2025 (Tuesday)
Time – 10:00am – 1:00pm
Venue:
Bagmane World Technology Centre, WTC 4, 4th Floor,
K. R. Puram Marathahalli Ring Road, Doddenekundi, Bangalore 560048
Flexible to work in rotational shifts and weekends
Transport facility provided
Complete Work from Office required
IMMEDIATE JOINERS ONLY
Please make sure to carry your hard copy resume, wired earphones, and your documents.