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- Register to TCS Walk-In Interview In Feb 2025
Tata Consultancy Services TCS is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 149 locations across 46 countries. In July 2022, it was reported that TCS had crossed 6 lakh or 600,000 Employees worldwide
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Tata Consultancy Services A global IT and business solutions leader, TCS has an employee strength of 4,19,000+ with offices in 46 countries, a footprint on 6 continents and a revenue of $17.58 Billon (2017). TCS offers services across varied domains such as Aerospace | BFS | Insurance & Healthcare | Life Sciences | Manufacturing | Energy & Resource Utilities | Government | Hi Tech | Media & Information Services | Telecom | Travel & Transportation and Hospitality | Retail & CPG and Horizontals such as F&A, SCM, CIM and HRO.
Build a future you believe in with Tata Consultancy Services.
Join the walk-in drive at TCS Chennai and MakeTheBigMove with the opportunities below by applying for the skills mentioned.
Register to TCS Walk-In Interview In Feb 2025
Customer Service Assurance and Customer Service Activation (CSA&CSF)]
Experience : 1 to 5 years
Job Location : Pune
Eligibility:
– Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
– All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
Job Responsibilities:
• Candidate should have 3 + Years’ experience in Telecom/ ISP Industry in Client Management.
• Communication must be good to communicate with end customers & internal stake holder
• Candidate should have basic knowledge in Telecom and network.
• Candidate should have excellent written and verbal communication.
• Coordination skill is mandatory to complete the delivery/task assigned within SLA
• Willing to work in 24*7 & Night shift will be provided based on the requirement.
• Good knowledge in MS Office
Desired Competencies (Technical/Behavioral Competency):
For more details to Walk-In, Click here!
Enterprise Activation and Assurance (ESA&ESF)
Experience : 1 to 8 years
Job Location : Pune
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
Job Requirement:
• Candidate should have 4 + Years’ experience in Telecom/ ISP Industry in Service Operation Centre or NOC activity
• Communication must be good to communicate with end customers & internal stake holder
• Candidate should have basic knowledge in Telecom, network, and Transmission products
• Candidate should have excellent written and verbal communication.
• Coordination skill is mandatory to complete the migration within SLA
• Willing to work in 24*7 & Night shift will be provided based on the requirement.
• Good knowledge in MS Office
• Minimum Bachelor degree/ preferred other supporting certificates CCNA
For more details to Walk-In, Click here!
VoC Analyst / Reporting (MIS)]
Experience: 2 to 8 years
Job Location: Kolkata
Eligibility:
– Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
– All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
Job Description:
– Ensure operational targets are achieved
– Respond to queries, handle level 1 escalations and provide solution for closure of open points
– Timely escalation of issues to operation manager
– Preparation of MIS as per customer requirement
– Ensure team is compliant with all quality requirements
– Monitoring daily dashboard and bringing in necessary preventive measures through detailed error analysis
– Involvement in project management reviews to understand the health of the unit and adopt necessary controls
– Ensure preparation of training and development plan for all the team members
– Should perform regular reviews with team members
– Undertake appraisal activity for associate, provide necessary feedback and support in terms of career progression
– Manage absenteeism and attrition in team effectively
– Engage and interact with customer to understand requirements and provide solutions
Education & Experience:
Graduate with more than 6 – 24 months of relevant experience in reporting or MIS role is preferred
For more details to Walk-In, Click here!
Customer Service – Workforce Manager
Experience: 4 to 8 years
Job Location: Kolkata
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
Job Description:
– Will execute capacity ramp up and ramp down across all LOB’s
– Drive productivity and cost efficiency by systematically challenging operations teams across multiple geographies.
– Should possess a strong analytical background that enables him/her to analyze and standardize workflow activities across his/her team.
– Will experience a wide range of problem-solving situations, ranging from short term to strategic to decisions requiring use of data collection and analysis.
– Should have a track record of successful relationship management, with experience generating and managing plans, reports, and analyses.
– Mitigate capacity risks by identifying dependencies across multiple operating units and sites. Clearly communicate dependencies and manage/track expectations.
– Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators.
Competencies/Skills:
– MUST HAVE Forecasting, Scheduling and Capacity Planning Hands-On Experience.
– Excellent knowledge of Excels & Macro
– Understanding of latest industry wide known WFM practices for both Voice/Non Voice & BO operations
– Good communication, interpersonal skills
– Multi Tasking
Qualifications:
– Graduation in any stream
Desirable:
– Prior 24 – 48 months experience of Customer Service & Operations Management in ANZ Utilities & Voice / Blended Operations
For more details to Walk-In, Click here!
TCS Mumbai Hiring for OTC – Billing
Experience: 1 year to 5 years
Job Location: Mumbai
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in any stream – B.COM, M.COM or similar (Preferred)
Willing to work in rotational shift
Job Responsibilities :
OTC Billing, Excel & Communication (Written & Verbal)
Strong communication skills for customer facing role.
Detail Oriented with strong problem solving.
Strong Collaboration skills
Good documentation skills
Knowledge of ServiceNow tool
Direct interaction with sales (will engage with clients directly with permission from sales) to review, analyze and understand new business requirements for bill and pay
Acts as a focal point for internal stakeholders to articulate order requirements and ensures that new orders are set-up correctly
Participates in new customer implementations and service change management activities
Participates in distribution of new work on-a-daily basis
Travel approximately 5-10%, as needed for training, implementation and/or integration activities
Mandatory Requirements (How to generate your EPCN)
For more details to Walk-In, Click here!
TCS Noida Hiring for RTR (Record to Reports)
Role : RTR (Record to Reports)
Experience: 1 year to 5 years
Job Location: Noida
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non-technical graduation in any stream – B.COM, M.COM or similar (Preferred)
Willing to work in rotational shift
Job Responsibilities :
Good Accounting Skills
Knowledge in Bank Reconciliation
JE preparation
JE Processing
Trial Balance Review
Concept of Prepaid and Accruals
Good Communication
ERP Experience in Oracle
Mandatory Requirements (How to generate your EPCN)
Mandatory Requirements (How to generate your EP ID):
Note: EP ID is mandatory for eligibility of the interview.
Follow the below steps to register and mention the EP ID on your resume.
Step 1: Visit https://ibegin.tcs.com/iBegin/
Step 2: Click to login.
Step 3: Click New user (Register with us).
Step 4: Select “BPO” in areas of interest and complete the registration (Fill the details).
Step 5: Once completed, your EP ID would be generated which starts from EP202XCNXXXX.
Step 6: You will receive the EP ID on your personal e-mail ID.