Graduate Careers Opportunities at HCL Technologies | 0 - 10 yrs

Graduate Careers Opportunities at HCL Technologies | 0 – 10 yrs

HCL Technologies Limited, is an Indian multinational information technology services and consulting company headquartered in Noida. It emerged as an independent company in 1991 when HCL entered into the software services business. The company has offices in 52 countries and over 225,944 employees.

Careers Opportunities and Job Openings at HCLTech for Graduate Fresher, Entry Level and Experience in Various domain such as Technology, Logistics, Engineering, Supply chain, Digital, Business Operation and many others in India, USA, Europe, UK, Africa, Asia 2024

Careers Opportunities for Graduates in 2024

L2/L3 App Support Engineers 

Location: Nagpur

Should be comfortable to work in Support role in Rotational Shifts.
3 to 10 years hands on experience in any of the below skills;
Dotnet (AWS/GCP/Azure Good to have)
Java
Java or Python (Full Stack) with AWS
Oracle SQL
DBA (DB2, Postgres, SQL, Oracle)
Mainframe
Informatics
Good Communication skills
Should have application Support Knowledge

Please share resumes to [email protected] along with your Notice Period.

For more details to apply, Click here!

Service Desk – Analyst for L1 roles.

Experience: 6 months – 3+ years

Job Location: Lucknow

This position assists staff with technical support of desktop PCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Job Responsibilities:

Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.
Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

Registration to Apply, Click here!

Associate – Order Fulfillment -Europe 

Job Description:

To process Orders in liaison with suppliers and partners.
Track order Shipment and close to client satisfaction
To comply to agreed SLAor customer timelines and adhere to the high quality norms set to ensure zero-error
Understand the requirements from the order and validate the line items inline with the product configuration available in SAPorClient CRM. Identify gaps and rectify
Process the order in co-ordination with the stake holders.
Document clear order notes as per quality norms in SAPorCRM.
End to end tracking of shipped order. Close order basis client confirmation

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Customer Support Associate-Transaction

Able to work independently and efficiently to meet defined SLA , Responsible for meeting productivity matrices and quality standards as per defined quality norms , Attendance , Training and Self Development , Team Player ,

Attendance or Login Hours or Unsechduled Leave
Improving skill level through Self development or nominating training programs
Skill reverification Tests
To consistently meet or exceed all agreed Productivity parameters as defined for the process.  Meeting Quality Scores
and bringing Innovation and Process Improvement
The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team

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Financial Analyst

The individual should have an ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards

To consistently meet or exceed CSAT parameters as defined for the process

Ensure the accuracy and timeliness of data feeds and flows for the process and produces, reviews and records quarterly results for client.

Attendance or Login Hours or Unsechduled Leave or SLA targets as per defined by the process

Improving skill level through Self development or nominating training programs Skill reverification Tests

Maintaining the accuracy and integrity of the database and provides financial information support and analysis to management as per defined quality norms

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Analyst CRM

Should have CRM or Cloud domain knowledge.
Respond to customer requests. Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications.
Resolve customer service issues and skillfully manage complex customer service problems.

Complete assigned project responsibilities.
Respond to customer requests with in the defined time frame
Answer technical questions, solve technical problems, and suggest appropriate workarounds related to supported applications.
Actively participate in job related training

For more details to apply, Click here!