Posted by Every day, people come to Facebook to connect with friends and family, discover what’s going on in the world, interact with businesses, find potential customers, and build community. Facebook’s Global Operations team exists to help them.
Market Specialists work collaboratively to create a safe environment for both users and businesses from their country on Facebook and Instagram. They do this by using their deep and current understanding of social, political and historic events impacting the community they support.
Market Specialist, GO Markets,
Location: Remote – Ireland, Netherlands, Italy, Germany, France, Poland, Sweden, Spain, UK
Job Description:
Perform expert review of high-risk and escalated content (incl. content that may be graphic and objectionable) and ads on Facebook and Instagram against a set of guidelines called the Community Standards.
In the unlikely event that the continuity of our business or elements of our business are at risk, a Market Specialist will be requested to support with the moderation of additional content (incl. content that may be graphic and objectionable).
Analyse data that comes out of such reviews and transform information into valuable operational insight for the community they support.
Identify opportunities to improve the efficiency or effectiveness of the support provided to users/businesses based on their analyses.
Qualification:
Bachelor’s Degree
1+ years of professional experience within the operations, policy, consulting, project management or analytics environment
Strategic thinker with strong analytical and creative problem-solving skills
Working knowledge of Cambodia and fluency in Khmer are essential to translate and appreciate language nuances on our platform to support our Cambodia community of users