Posted by DHL is an American-founded German logistics company providing courier, package delivery and express mail service, delivering over 1.8 billion parcels per year.
Customer Development Trainee – India
Job Description:
To support the development of new business opportunities and to ensure that DSC is capable of growing in scale and complexity to meet our customer’s requirements. To deliver significant change management solutions, and ongoing change culture. Responsible for assessing, clarifying and validating customer needs on a regular basis. To ensure DSC complies with legal requirements for its operations.
Manage and deliver customer focused service.
Ensure a high level of customer satisfaction.
Grow the business within current key strategic clients, new services for existing clients and increase share of wallet.
Builds extensive network within customers organization and demonstrates the value we have delivered.
Establish effective relationships with key decision makers and influencers in target accounts.
Collate and prepare regular regional and ad-hoc reports to/for the strategic accounts.
Excellent customer relationship and negotiation skills at all levels.