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Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
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Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations.
Discover opportunities that exceed your expectations
Amdocs Internship and Entry Level 2025
Software Engineer- Intern (to start on April/May 2025)
Job Description:
Responsible for design, development, modification, debug and/or maintenance of software systems
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
• You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
• You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.
Qualification:
• Bachelor’s degree in Science/IT/Computer Science or equivalent.
• For Internship Hiring only, duration is within 3 to 5 months (start date April/May 2025).
• Knowledge is Java or C++, Python, UNIX, SQL, Shell scripting.
• Willing to work on a Dayshift, on site (Ortigas, Pasig /BGC, Taguig)
For more details to apply, Click here!
Facilities Administrative Assistant (Dresden / Part Time)
Job Description:
The Facilities Administrative Assistant manages and coordinates the diverse operation of the department/domain, ensuring that the daily operations are coordinated with vital resources and tools; Ensures that operational directives are carried out in full and to completion, and assures that the schedules, meetings, and goals work in harmony towards customer happiness; Tracks and maintains the performance of vendors / external parties to uphold company interests.
Job Requirement:
• Responsible for the Front Desk/Reception
• Assisting visitors and employees with questions and directions.
• Managing security/access control system.
• Completing daily site checks as per the Company’s standards.
• Communicating with security/maintenance/other relevant vendors to close the open issues.
• EHS – Employee Health and Safety focal person
• Site readiness and report of changes required.
• Assigning evacuation leaders, scheduling training, and organizing yearly drills.
• Managing official posts (distributing, filing, etc.)
• Invoice processing and generating Purchase Orders.
• Managing vendor orders, delivery, and distribution. (Supplies and office material)
• Managing ongoing facilities vendors and equipment (maintenance, cleaning, etc.)
• Basic document translation
• Acting on employees’ requests for faulty equipment, furniture, etc.
Qualification:
• B.Sc. in Business Administration/Secretarial or Vocational training certificate in office administration or similar
• Former experience in operations/facilities.
• Proven experience in customer service.
• Fluent German and English in speech and writing is mandatory
• Good knowledge of MS Office
For more details to apply, Click here!
Technical & Business Operations Analyst (Fresh Graduate level) – Ph
Job Description:
• You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
• You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
• You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
• You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
• You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
• You will update checklists for quality assurance and progress tracking, following standard operating procedures.
• You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
• You will ensure crystal clear communication and documentation as a point of contact.
• You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
• You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
• You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.
Qualification:
• Bachelor’s degree in Science/IT/Computer Science or equivalent
• Experience writing software code in at least one programming language
• Good knowledge of Object Oriented Design and development
• Experience in Production Support/Application Support
For more details to apply, Click here!
Software Engineer- Internship (May 2025 as start date)
Job Description:
Responsible for design, development, modification, debug and/or maintenance of software systems
• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
• You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
• You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.
Qualification:
Bachelor’s degree in Science/IT/Computer Science or equivalent.
Internship Program for Software Engineer role that can start by June 2024 onwards.
Location: Manila, Philippines; Local hiring only.
Willing to work on a Dayshift. Office onsite location is at BGC, Taguig City or in Ortigas, Pasig City.
Kindly share to us also your CV/resume, together with your school’s document for the
Memorandum of Agreement/ Understanding (MOA/MOU) as part of the hiring process and requirement.
AMDOCS will provide you company allowance during your entire internship program experience.
We have more than 40 hiring requirements for Interns.
For more details to apply, Click here!
IS Internal Auditor -India
Job Description:
The IS/IT Audit Expert will assess systems, processes, and controls to ensure compliance with internal policies/practices and identify technological or operational risks.
Qualification:
BA/BS degree in Information Systems, Computer Science, Engineering, or related field.
2-5 years of experience in IT Audit, Cybersecurity, Risk Management, IT Compliance, IT Project Management, or related field.
Able to execute comprehensive IT/IS audits utilizing data analytics (MS Excel, Tableau).
Ability to evaluate the adequacy and effectiveness of IS/IT controls.
Sound knowledge of industry standards, emerging technologies, and best practices.
Ability to identify and assess IT/IS related risks and evaluate their impact on the organization.
Ability to conduct independent fieldwork and align with process/system owners.
Mindset to proactively seek relevant education and training opportunities.
Excellent communication skills (both verbal and written) and ability to interact with people across the globe with different