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Wipro is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.
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We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains.
New Job Opportunity at Wipro Technologies, Wipro Ltd
Associate Oct 2 – Chennai, India
Job Description
Candidates with 0.6 – 2 years of experience in US mortgage specializing in Active or Default servicing jobs. (Specifically towards Tax, Cashiering, Pre Foreclosure, Foreclosure, Bankruptcy, Loss Mitigation, and Default Claims areas)
Fresher with good analytic and communication skills can be considered.
Qualifications:
Graduate – Candidates with bachelor’s degree in commerce, Engineering and Management background are preferred
Mortgage( Active/ Default Servicing)
For more details to apply, Click here!
Processor , Chennai, India
Job Description
You will help empower results for our client by processing and/or auditing Benefits / HR transactions in a timely and accurate manner. You will work with the Subject Matter Expert and manager to identify issues, opportunities for improvement and recommend / implement solutions for various clients.
Your Impact as a Team Member
Timely completion of the task, Inventory management and ongoing quality service delivery of the task assigned.
Complying to all Data Security and Code of Conduct standards, MIS, internal guidelines and following customer concern matrix
Carrying out data entry and rule based entry for processes and performing simple process calculations
Qualification:
Graduate with Bachelor’s Degree (Except Btech / BE/ LLB/ B.ED /BSc (IT)/MCA OR regular MBA)
You bring knowledge & expertise
0 – 2 years work experience in back office or similar transaction processing
Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy
You should demonstrate good written & verbal communication
Preferred
Previous experience from Outsourcing and possessing good social skills
For more details to apply, Click here!
RTR and Collections Executive – Europe
Job Responsibilities:
Calculation and posting of accruals, analysis and reversal of accruals;
Asset Capitalization, Depreciation and Fixed Assets Reporting;
Intercompany reconciliation;
VAT report preparation;
Reconciliation of bank accounts, balance sheet, analysis, and review of P&L;
Month End Reporting, Variance Analysis and Management Reporting;
Foreign currency revaluation and computation;
Payroll Processing and reconciliations;
Prepaid accounting;
Process bank statements, reconcile customer payments and collections;
Process manual and automatic payments in specific banking tools;
Review and ensure the consistency of the accounting for different type of entities;
Participate to the audit and answer to audit queries;
Responds to customer requests; Ad-hoc requests;
Other MEC and reporting activities;
Meeting deadlines and SLAs;
Implementation and testing of new procedures and programs.
Job Requirements:
Proficiency in English language skills; any other foreign language is a plus;
Graduate/Experience in Accounting/Economics;
SAP system knowledge is an advantage;
Previous work experience in General Ledger / BAAR is an advantage;
Good domain knowledge;
PC literate in MS Office especially MS Excel and exposure to ERP;
Good verbal/written communication skills;
Focused on process improvements;
Analytical person;
Problem analysis and problem solving;
Ability to keep tight deadlines;
Team spirit.
For more details to apply, Click here!
Customer Service Representative – Sydney, Australia
Job Description
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Handling inbound and outbound calls in line with the performance measures.
Good technical ability and knowledge of Mobility Products.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Assists users through Phone, Chat, Email or tickets raised via Portal following proper Incident Management processes and procedures.
Log, validate and diagnose user issues, on the full range of products and applications used.
Provide user with a solution through information gathering, analytical troubleshooting and problem research, or route or escalate the user to the appropriate resolution group.
Escalation and management of interactions to agreed service levels.
Being responsive to clients whilst following the principles and procedures of the quality management system.
Demonstrate excellent customer service in all user interactions.
Contribute to continuous improvement of the service.
Meet personal/team qualitative and quantitative targets
Absolute commitment to improve customer experience.
Qualification:
Graduate of any bachelor’s degree Course.
Basic knowledge of computer systems and highly trainable.
Excellent English communication skills and passion for Customer Service.
High degree of fluency in reading, writing, and speaking English. This includes a neutralisation of language to improve the communication.
Previous experience in call handling (FOH) or customer service/corporate work experience (BOH).
Strong phone and verbal communication skills along with active listening.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Familiarity with CRM systems and practices.
Should be open to work in 24/7 shifts.